I live in Denver, and yes, I still fly to Wisconsin at least once a year to relax and have great services! I have been coming to Sundara since they opened 10 years ago. Their spa services are amazing.....I highly recommend the Shiro Dhara and the Marma Massage treatments. These are services that you just cant get anywhere.....ask for Mel T.

We've been to Sundara at least a dozen times in the past six years. I've been a few times as a day spa customer, several times overnight with my husband and a few times with my mother or friends.

I noticed the reviews really bookend from fabulous to terrible. There is a reason for this. I'll try to give you the breadth my experiences there.

This last stay, we booked their lowest level room for the first time. We decided that it was worth the extra money to upgrade in the future as we've done in the past. One of the issues with the smaller room is the lack of space to eat except on the bed. When we go there, we like to stay on the property and eat there. We haven't had a bad lunch or dinner there yet.

Breakfast continues to be a disappointment to me. But I really like breakfast and look forward to it. My husband isn't as picky. It seems on par with a continental breakfast at many chain hotels. And you can't order anything special to drink at breakfast. That is when I want the chai latte. The space for breakfast isn't very relaxing. The past few times I've been there, we either haven't found a place to sit (therefore all the more important to have more space in the room) or it feels very cramped with people bumping into one another.

The place is very well kept as far as cleanliness. The only time I found this not to be true, there were several other issues with our stay. I wrote management a letter hoping to help them address things they possibly didn't know were issues keeping them from being top tier. Management was very responsive and since then I've never seen an issue with cleanliness.

Another hole in their service is the lack of a person occasionally walking around the pool area to see if people want something to eat or drink. A few visits I've seen someone consistent. Others, you have to go in a order or hunt down someone to take an order.

The wet areas are always immaculate. I've very sensitive to weird smells, cloudy water etc when you travel and go to pools and saunas. Always clean here.

My husband and I have always leave feeling relaxed. The people working there have always been polite to us.

I've had services there before. One of the best massages ever. But the rest (a few massages, pedicures, and body scrubs) were all average. Since I live close and have a great place to go for these things at half the price and consistently better, I don't get services there much anymore.

I booked the two story room suite when I took my mother. Very spacious and nice. But the fan upstairs was so loud when it kicked in, I couldn't sleep. So if you are sensitive to noise, don't get that room. Or bring earplugs. Never had than in any of the other rooms.

Before our last visit, I was called three times with a reminder. I found this VERY irritating. One is enough. Even that isn't necessary, but would not have hit my radar. But three calls in the week before we arrived, quite annoying.

Which brings me to my point--great place in general, but they don't always hit on all pistons to consistently be classy. There is always something small that makes us kind of grin as an example of the hidden lack of polish there. Having said that, we will likely continue to use this as our quick retreat from home and look forward to it. I can see why there are discrepant reviews depending on the day.

Just home from a fantastic 2 day stay with Sundara. The least expensive room (we stayed in 2317) was ENORMOUS and quite comfortable. We loved the turndown service, the robes, the bed and shower; all notable and lovely. We loved our pedicures and massage, and most of all the bath ritual and quiet room. We cannot wait to come back.

As for the overall experience, it was amazing, with one tiny caveat. If you post signs all over your place saying "peace & quiet please" and "cell phones prohibited in public spaces" and then as staff do nothing at all when people aren't quiet, and are texting relentlessly, bing bing bing---it's really annoying. I don't care if you think you are special and important and the rules don't apply to you. Why won't the staff say something so other guests don't feel like they have to? Why have a rule if you aren't willing to enforce it?

The services staff, the front desk staff, the maintenance people, truly all lovely and amazing and very helpful. The food was much better than I expected, but the food service---unlike anywhere else in the facility---was unpleasant and unhelpful.

From as soon as I walked in the door, I was surrounded by solace. The people were very nice and helpful and the services rendered were excellent. I was, however, very displeased with the very last part of my visit. I was in the relaxation room where my pedicure was drying and I was told that I needed to sit for 45 mins to allow my toenails to dry so that is what I did. While there, I asked about a beverage and Sally (the woman who did my pedi) sent in an older woman with glasses who obviously did not want to be bothered with my request. She actually made me get up and follow her to the locker room in order for her to get me a glass of wine. She then proceded to tell me that she wasn't part of the kitchen staff and seemed very annoyed. I was so disgusted with the fact that I just spent almost 400$ services and I was treated like I was the waitstaff and not the guest. As a result of all this, I did address this with the woman at the front desk and needless to say, she didn't even seem to care. Overall this place was very nice, but some of the staff are anything, but nice.