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All 75 Wisconsin Dells hotels

Sundara Inn and Spa: Traveler Reviews

920 Canyon Rd., Wisconsin Dells, WI 53965
Hotel amenities
Sundara Inn and Spa
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Expedia.com
72%
Ranked #18 of 75 hotels in Wisconsin Dells
GreenLeadersPlatinum level
Most recent review
5 of 5 stars Reviewed October 1, 2012
Cathy M Aurora, Illinois
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223 reviews from our community

Traveler rating
    100
    57
    23
    25
    18
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Families
13
 
Couples
102
 
Solo
7
 
Business
2
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Aurora, Illinois
1 review
2 helpful votes 2 helpful votes
“Bring peace to the weary spirit!”
5 of 5 stars Reviewed October 1, 2012

Tranquil peacefilled space is found at Sundara to renew the tired and weary spirit!
Beautiful, quiet ,and restful rooms, spa services and warm outdoor pool soothed our souls.
Organic food was fabulous for our tastebuds, kind and respectful staff supported our needs,
and the outdoor fire inspired conversation outside of the daly grind for my husband and me:-)
We will be back! Love their music, hot tubs and white robes. Read, talk and fall in love all over!

Room Tip: plush room with hot tub, fireplace and screen porch was beautiful, but a smaller room would be just...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Cathy M about Sundara Inn and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Amazing experience with great staff and facilities!”
5 of 5 stars Reviewed September 29, 2012 via mobile

We are planning our next visit and will make this an annual getaway for sure. I went with my friend who was celebrating her birthday and we had a very relaxing time. This next trip will be with my husband to celebrate our birthdays and anniversary. Can't wait!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Vhill23 about Sundara Inn and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altoona, Wisconsin
1 review
3 helpful votes 3 helpful votes
“High expectations but very disappointed”
1 of 5 stars Reviewed September 27, 2012

I had very high expectations when going to this spa. This was supposed to be my first night away from my new baby. I was bringing a girlfriend who was also a new mom. The purpose of the trip was relaxation and finally a good nights sleep!!!!
Upon arrival, we asked the front desk if it was ok for us to have guests in our room. We had friends in the area who were coming to meet us for dinner and we decided to order room service instead of going somewhere. They said they did allow guests in the room, and we proceeded to order over $100 in room service. After dinner our guests left around 8pm. The staff at the front saw us walk our guests out. We then had a drink by the pool and headed to our room for bed. All of a sudden, at 10:40 pm we got a phone call to our room. It was the front desk asking if our guests had left. They said they had a policy that guests need to leave by 10pm. It was almost as if the staff thought we were sneaking people in. We were extremely offended to get a call at such a late hour!!!!! This was finally our night of good sleep. The spa doesn't even allow cell phones on common grounds, that is how relaxing they want it to be. Why they felt it was necessary to call at such a late hour is beyond me!!! They ended up giving us $25 off our bill, but I feel that was the least they could do!
I have to admit, the spa itself was beautiful, but the staff and how the spa is managed was horrible. We had a pedicure also while we were there (value $85). I work in the beauty industry and there is nothing unique about their pedicure. You could get the same pedicure in the mall for $25. Definitely not worth the money!

  • Stayed August 2012, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask Betsy L about Sundara Inn and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
“The best spa service. Too much noise from non-guests.”
4 of 5 stars Reviewed September 26, 2012

This was our second visit to Sundara. We enjoyed a plush suite.The screen porch area was very comfortable and has a great view. Take time to walk the grounds, they are peaceful.
The spa services that I tried were the best. The two women were talented and I felt at ease for the entire process. It is a wonderful spa to enjoy.
We felt that the breakfast service had been improved from our first visit. The room service is good and adds to the get away from it all experience. Dinner by the fireplace was nice.
The pool area is one of the great places to unwind. The problem is that anyone can book a spa service and enjoy the pool all day. These guests yelled out at the pool and kept track of all the other hotels they were staying at. They used cellphones. It made a beautiful afternoon, loud and noisy. The guests staying at the inn were quiet, the others did not stay quiet for a minute. This needs to be improved. At night the sound from the open fire area will carry up to the suite. It is not the inn's fault that a group of women used foul language.
An escape with some needless noise.

Room Tip: Try a plush suite.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“48 hours in my robe”
4 of 5 stars Reviewed September 24, 2012

This was truly a spa vacation. We went for a ladies weekend. Our room was beautiful, spacious, and comfortable. We stayed in our robes the entire weekend...to go to breakfast, the pool, the shower ritual, etc. It never seemed too crowded. Very relaxing and enjoyable!

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask amilu about Sundara Inn and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Sundara Inn and Spa

Also Known As:
Sundara Hotel
Sundara Spa Wisconsin Dells
Sundara Hotel Wisconsin Dells
Sundara Spa
Address: 920 Canyon Rd., Wisconsin Dells, WI 53965
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Wisconsin Dells
#2 Romantic Hotels in Wisconsin Dells
Price Range: $$
Official Description (provided by the hotel):
Our 26-acre parcel is lush with sky-high pine trees and natural Wisconsin stone outcroppings. Respect for the natural resources is at the soul of Sundara's green practices. Our heated outdoor infinity edge pool, sculpted fireplace, waterfalls and curving deck connect seamlessly with the tranquil environment. The main building is representative of some of the most striking Organic-style architecture in the Midwest. Inside, the principles of Feng Shui contribute to a soothing environment. Our spa treatments incorporate the finest organic products from around the world. The Sundara Spa signature collection even draws ingredients indigenous to the area for an authentic experience. Our spa cuisine features the fruits of labor of fresh, local, seasonal ingredients. Sundara is drawn from the Sanskrit word for "beautiful." We interpret that as beauty flowing from wellness. Our carefully selected and highly trained service providers are healers at heart and passionate about their work, putting customer satisfaction at the center of all they do. Whether you choose to stay in one of our 26 elegant suites, or perhaps just linger for the day, we hope it will be a transforming experience. ... more   less 
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