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“The best spa service. Too much noise from non-guests.” 4 of 5 stars
Review of Sundara Inn and Spa

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Sundara Inn and Spa
920 Canyon Rd., Wisconsin Dells, WI 53965   |  
Hotel amenities
Ranked #24 of 77 hotels in Wisconsin Dells
GreenLeadersPlatinum level
Illinois
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
“The best spa service. Too much noise from non-guests.”
4 of 5 stars Reviewed September 26, 2012

This was our second visit to Sundara. We enjoyed a plush suite.The screen porch area was very comfortable and has a great view. Take time to walk the grounds, they are peaceful.
The spa services that I tried were the best. The two women were talented and I felt at ease for the entire process. It is a wonderful spa to enjoy.
We felt that the breakfast service had been improved from our first visit. The room service is good and adds to the get away from it all experience. Dinner by the fireplace was nice.
The pool area is one of the great places to unwind. The problem is that anyone can book a spa service and enjoy the pool all day. These guests yelled out at the pool and kept track of all the other hotels they were staying at. They used cellphones. It made a beautiful afternoon, loud and noisy. The guests staying at the inn were quiet, the others did not stay quiet for a minute. This needs to be improved. At night the sound from the open fire area will carry up to the suite. It is not the inn's fault that a group of women used foul language.
An escape with some needless noise.

Room Tip: Try a plush suite.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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282 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Any
English first
chicago
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 24, 2012

This was truly a spa vacation. We went for a ladies weekend. Our room was beautiful, spacious, and comfortable. We stayed in our robes the entire weekend...to go to breakfast, the pool, the shower ritual, etc. It never seemed too crowded. Very relaxing and enjoyable!

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 16, 2012

We had to stay close to home for our anniversary and tried Sundara Spa. You can find 48 hours of high-end relaxation within a 4 hour drive from Chicago. Once we settled into the resort, we never left. We pretended the resort was our dream home and to be honest, everyone is very private and respectful so it was easy. We ate lunch and dinner in our robes by the pool or poolside fire pit and basically relaxed to great food, wine and massages. The pool is one of the biggest selling points, so great weather is key!

Room Tip: We had a room by the back stairs, which seemed to be faster than the elevator on the opposite end.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 6, 2012

Last month we stayed at the Sundara Inn and Spa to celebrate our anniversary. We typically stay at the Inn and have always enjoyed our stay. This time however, they happen to have a special on the Villas Suites -- less than $200 -- and we jumped on it.

The Villa's are about 100 yards away from the main property and each Villa consists of 3 suites. The one we had was a huge one-bedroom suite (consisting of a full kitchen, king sized bedoom, bathroom and a beautiful lounging area that has a cafe table, oversized chairs and a large whirlpool...surrounded by windows). Our one-beroom suite was book-ended by two multi-bedroom - condo-like - suites with ALL the amenities with a wrap-around porch overlooking the woods and adjacent golf course. Deer roam the properity throughout the day/night. The area is VERY serene and peaceful -- fitting the whole Spa theme of Sundara.

They were completing a serenity garden area when we left -- another nice touch.

We love Sundara -- it's become a favorite for celebrating our birthdays and anniversay, or when ever we just need to get away from it all. I love the Spa area, relaxation ritual, quiet lounging area, outdoor infinity pool, hot tubs, waterfalls and firepit. My wife loves the nearby outlet shopping and casino!

Who says you can't have it all ?!!

Room Tip: If you want the convenience of having everything in one location (Spa, spa services, pool, breakfast...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2012

For out 10th anniversary, my wife and I spent 3 days without children at the glorious and wonderful Sundara Inn and Spa.

We arrived and check in was no problem, and our room was ready. It was clean, luxurious and had two bath robes folded on the bed. The bath robes being the most important part because Sundara is actually a cult of relaxation, and everyone wanders around in their robes. It is a nice state and makes you very relaxed.

And I hope you like water...for that is what this place is all about. Our room had a crazy 8 headed shower contraption, and a whirlpool tub. Then when you enter the spa, there are two showers, a steam room, a hot tub, and a cold bath. Then you go outside and there is a perfectly heated pool and another hot tub. They say water makes you relaxed...and it does.

The breakfast buffet in the morning was always very good and had a nice variety, although some of the baked goods are fresh...and others were off the back of some food service truck. The dichotomy was a bit disconcerting.

The bar by the pool also made the time slip by, and the fact you could eat outside, or inside, or in your room gave you some nice options for breakfast, lunch, and dinner.

The only confusing thing is that all three nights we were out, but only one night did they come in and do the turn down service (mints on the bed, turn the music on...I am not sure what else).

And some rooms have the tub with a wall to the bathroom cut-out...so privacy in the wash room is a bit limited in these rooms...I don't know why the didn't put a door to the alcove with the toilet like many other places.

Overall a very nice place to get away from it all. I wouldn't come here to do any real work, as you might just drop those important papers into one of the many pools and watch your troubles wash away...

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
54 reviews 54 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed August 15, 2012 via mobile

Your expectations will be met - if not over exceeded- at Sundara. The staff is accommodating, the location is peaceful and the property is beautiful.

We arrived before our room was ready and were able to enjoy the facilities until we could checkin. The ritual bath and pool area - which are both available year around - were our oasis for the afternoon.

Once we checked in, we found the room well thought out. The whirlpool and shower are Kohler-rific. We took advantage of the complimentary car service for dinner off property and returned to the pool area for a nightcap overlooking the woods. In the morning we enjoyed a breakfast in the rotunda which was included invite the room.

Two things you should be prepared for:
1. the spa is fantastic, but for wisconsin standards is pricey so be prepared. And, although their website and spafinder indicate indicate that spafinder certificates are accepted they are not.
2. The gym is small.

Overall, a wonderful stay. If you're looking for a getaway to the Dells this is definitely the place for you!

Stayed August 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 14, 2012

Just got back from a long weekend at the Sundara hoping it would be a similar experience in the Dells to the ones we've had at the GG in Lake Geneva....not even close.
First off I can’t believe the people in here saying it was clean. Although the rooms were fine the carpeting throughout the entire building is stained and utterly gross....it really needs to be replaced. Spilled wine stains about every 5 feet.
Our trip started on somewhat of a bad note as my wife exited the car in the parking lot to have a cigarette. She got about 10 steps from the car only to be accosted by one of the desk people telling her there was no smoking on the entire property. Ok....not a big deal as she’s not a heavy smoker and I don’t smoke. We both fully understand how annoying a smoker can be at a place like this and just brushed it off thinking it was just a bad start….but we were wrong. We started walking up the sidewalk toward the front entrance where my phone rang with my daughter on the other end. The doorman almost sprinted down the sidewalk to tell me there was no cell phone use allowed on the property (aside form in your room)….so I cut the conversation short and went inside. I mean this is like a concentration camp….beware. We had no idea about these “rules” yet we violated 2 of them before we even got in the door.
On the good side the services were all nice and we did enjoy the pool and a massage so it was not all bad. They do add 22% to the bill for tips which is usually what we tip but felt it to be a little bold as most places allow you to add a gratuity at the time of each service. It is quite quit and relaxing in the quiet room as well as by the pool. We just felt that in the end our money was better spent elsewhere.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sundara Inn and Spa

Address: 920 Canyon Rd., Wisconsin Dells, WI 53965
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Wisconsin Dells
#7 Business Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Our 26-acre parcel is lush with sky-high pine trees and natural Wisconsin stone outcroppings. Respect for the natural resources is at the soul of Sundara's green practices. Our heated outdoor infinity edge pool, sculpted fireplace, waterfalls and curving deck connect seamlessly with the tranquil environment. The main building is representative of some of the most striking Organic-style architecture in the Midwest. Inside, the principles of Feng Shui contribute to a soothing environment. Our spa treatments incorporate the finest organic products from around the world. The Sundara Spa signature collection even draws ingredients indigenous to the area for an authentic experience. Our spa cuisine features the fruits of labor of fresh, local, seasonal ingredients. Sundara is drawn from the Sanskrit word for "beautiful." We interpret that as beauty flowing from wellness. Our carefully selected and highly trained service providers are healers at heart and passionate about their work, putting customer satisfaction at the center of all they do. Whether you choose to stay in one of our 26 elegant suites, or perhaps just linger for the day, we hope it will be a transforming experience. ... more   less 
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Also Known As:
Sundara Spa Wisconsin Dells
Sundara Hotel Wisconsin Dells

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