I have visted the Wisconsin Dells area now for over 20 yrs. After looking online for an affordable motel to stay in the summer we decided on this Motel. The website seemed like a good price and the rooms and the website looked like we would have a good time. We arrived and were appalled on how the rooms were. I am NOT a vain person but as soon as we saw the room (we havent even put the key in the lock yet) we knew we were in for a treat. The curtains were stained on the doors on the outside panels(this is something you could clearly see thru the window) The stink in the room was overwhelming. There were poop stains in the toilet, there was a hole in the wall that was never fixed. The bathroom vent fan had cobb webbs and dust build up. There was a dirty tissue in the corner by the bed, a blood stain on the patio door, finger prints on all the glass mirrors and doors. I wish I could say I was exaggerating but I am not. We immedietly went back to the front desk and explained our concerns. The only thing they were able to do was put us in another room(which was in the indoor pool area) for that night and did allow us to leave the next morning refunding us the next 2 days we didnt stay. The person who was helping us did explain that the owners only give them 15 minutes to clean each room. WHAT!!!!! how can one clean a room in 15 minutes????? I would not recommend this motel to anyone!!!!
- Also Known As:
- Riviera Hotel
- Riviera Wisconsin Dells
- Riviera Suites Wisconsin Dells
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