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“attention” 3 of 5 stars
Review of Loyalty Inn Wisconsin Dells

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Loyalty Inn Wisconsin Dells
2.0 of 5 Hotel   |   811B Wisconsin Dells Parkway, Wisconsin Dells, WI 53965 (Formerly Riviera Suites)   |  
Hotel amenities
Ranked #66 of 80 Hotels in Wisconsin Dells
Janesville, Wisconsin
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
“attention”
3 of 5 stars Reviewed July 29, 2011

this is the second time we stayed there..both times had a few glitches..but overall nice place

  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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146 reviews from our community

Traveler rating
    38
    13
    12
    24
    59
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 26, 2011

The older side is horrible, I had relatives stay in a room w/ graffiti and obscenities tagged all over the bathroom door and a broken bed, and no one came to fix the problem. My cousin's toilets were broken for two days. Housekeeping staff do not wear uniforms or name tags . The front desk/lobby closes @ 9PM and so does the only ice machine for the entire motel. The carpet is nasty throughout the motel, the outside needs to be painted and the tubs are stained. The motel has plenty of minor problems which owners refuse to address, according to a staff member I spoke with. What type of place does not have 24 hour front desk service??? Bring your own ice or go next door to another hotel and get some. the Riviera charges Resort prices for a Motel experience. The Manager there is exceptionally nice, but she can not make the slum owners of the Riviera invest in the upkeep of their own motel. Look at all the bad reviews, you can only imagine the thousands of complaints the motel receives in person.

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 25, 2011

Stayed there Mon July 18th and Tues July 19th in the Grand Suite with 2 other couples.. pulled up to the place and first thought was it definately needed some new paint. Went to check in around 10am and the room wasnt ready yet but Barbara the manager got her housekeeping on the job quick and we checked in about a hour later.. the room was nice, nothing spectacular but very sleepable. I had the room with the Jacuzzi in it and the bed was very comfortable. We had two porches and a very large living room and kitchen which came in handy because we did a lot of cooking there. We had to go get chairs for the front porch from the indoor pool area which was a hassle. The very large porches should come with chairs already. The Hotel also had deep discounted waterpark passes which we used at MT Olympus and Noahs Ark. Both parks were not packed since it was a weekday and super fun. The hotel outdoor pool was small but still fun later in the evening. Also a lot of the guests there were super friendly and down to earth.. Went to Pirates Cove to putt putt and that place has 5 different courses to chose from... The one negative thing about the room was the big old school bubble televisions. we didnt watch any t.v but they are such an eye sore, its 2011 and time to upgrade those t.v.s all in all i'd definately stay there again...

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Chicago, Illinois
1 review
1 of 5 stars Reviewed July 17, 2011

There is a smell in the lobby office and that's only the beginning! The office desk person goes home at 11:00 pm leaviing the motel guests to fend for themselves...God forbid! a pipe burst or there was a need for security! The office is supposed to open at 7:00am and it was way after that when the desk lady strolled in! Dirty!! Dirty!!! Dirty!!!! needs paint and a good scrubbing! at the very least Mattress had a very thin worn flat sheet directly on the mattress and towels were threadbare...no iron, hairdryer, in room ...Really....spend a few dollars more and stay somewhere else.

  • Stayed July 2011, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed July 14, 2011

The photos on their site are stock photos. The rooms don't look like this. As soon as we pulled in, I knew it wasn't going to work. It's like sleeping in the middle of a bad rummage sale. We attempted to stay in the 2 bedroom whirlpool suite. We arrived late in the evening in the middle of a storm. Even heavy rain would not discourage my husband and I from leaving almost immediately to look for another hotel. I know, you're wondering why we didn't just go online using the hotel wifi. Oh, because it's only available in the dingy lobby where my great aunt's old love seat that her sorry son slept on for two years is the only available seating. The Hello Kitty alarm clock, mismatched plates and dirty pots didn't help. And don't get me started on that funky, dirty indoor pool!

We sat up all night (refused to sleep under those covers) and checked out as soon as the waterpark at Glacier Canyon (Wilderness Territory) opened so we could shower. We checked into a double queen room there for a about the same price as the Riviera. Much better property and clean rooms.

  • Stayed August 2010, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Chicago, Illinois
1 review
5 of 5 stars Reviewed June 14, 2011

We stayed at Riviera in the weekend of June 4th. Good rates for suites with grate amenities. The staff is very friendly. The hotel is located at the prime spot where all the major attractions are and all the restaurants are. We went to Mount Olympus water and theme park. The hotel has extraordinary deal on the park tickets(cheaper than other hotels). We also used their package with famous Pizza Pub. Overall we are very satisfied with our stay at Riviera. Good rooms, pools and location. We are sure to be visiting them again and wouldn’t mind recommending to others.

Stayed August 2010, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
1 review
5 of 5 stars Reviewed June 9, 2011

Stayed 5/28 (memorial weekend)
Normally I go to Dells in summer but this time I went to Wisconsin Dells during the memorial weekend with two other families (one was vising from LA), total 12 of us and stayed at Riviera Suites’s Grand Suite which has 3 BRs and a very large kitchen and common area living room plus a balcony overlooking a strip. The room was perfect for 3 families to hang out together and fun time. On top, we bought passes to Mt olympus at cheap rate and enjoyed at their park. The property is close to many nearby attractions. We enjoyed our stay very much. The price was very reasonable.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Loyalty Inn Wisconsin Dells

Address: 811B Wisconsin Dells Parkway, Wisconsin Dells, WI 53965 (Formerly Riviera Suites)
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #66 of 80 Hotels in Wisconsin Dells
Price Range (Based on Average Rates): $
Hotel Class:2 star — Loyalty Inn Wisconsin Dells 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Riviera Wisconsin Dells
Riviera Suites Wisconsin Dells

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