I made reservations based on reviews on TripAdvisor, and it was a mistake. First, I should point out that a) I am actually making this review while in the room and b) the young brunette lady working the desk this evening (6/13) has been a wonderful example of politeness and helpfulness.
When we arrived, the room we were given was entirely in disarray from the previous guests; it had not been cleaned at all. No need to even walk all the way in it to see, it had dirty linens and towels tossed around...yuck! However, mistakes in communication between staff happen so we found humor in it and returned immediately to the desk where the nice lady found us a new room.
This one is clean but you can readily tell someone has been smoking in it, the screen door to the patio is torn so we can't open the sliding doors unless we want a gazillion mosquitoes in here, the bedside lights do not work and neither does the alarm clock...it's not on at all. My husband suggested it may be a cord needing plugged in but we aren't sure if the table between beds is movable to find out, and...okay, it is obviously a loose plug issue because I just sat on a bed and the lamps and clock turn on and off depending on if we move at all. Hopefully it's not a fire hazard to have a bad electrical connection behind the bed. I wish I could attach a video; the lights flashing everytime we adjust our weight sitting here is rather amusing. We are considering seeing if we can get it to flicker in morse code....
Nope. Darn. That would have brightened up an otherwise disappointing stay. Overall the place doesn't seem too bad, and judging from the one lady the staff is great. Just not impressed with multiple room issues after a 7.5 hour drive to get here. :(
- Official Description (provided by the hotel):
- Beautiful lakeside resort in Wisconsin Dells. Open year round. Peaceful and relaxing, and just minutes from all the Dells' activities. Family owned and operated, large sandy beach, free Kayaks and rowboats, nightly bonfires with entertainment, indoor SALINE pool with water slides, outdoor pool and activity pool. Brand new Canyon Condo's sleep up to 12 people with full kitchen, fireplace and 3 bedroom and 3 bath! Many packages to choose from. Downhill ski package, Romance package, Waterpark packages are just a few. You'll enjoy your stay at Baker's Sunset Bay Resort! ... more less
- Reservation Options:
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- Also Known As:
- Baker`s Sunset Bay Hotel Wisconsin Dells
- Bakers Sunset Bay Hotel
- Hotel Bakers Sunset Bay