My family and I planned a vacation here based on the information and pictures given on the website. We were very excited about the trip until we pulled onto the camp grounds. Our Ranger Family Lodge was literally falling apart, the bottom half of it was caved in and cracked. There was trash around the fire pit and area outside our lodge. We thought we would check out the pool area and mini golf, trying to be optimistic for the kids, which both had scenic views of I-94 (the freeway) and looked dirty and broke down. Nothing about this camp-resort was how it appeared online. We were so disappointed, my kids were crying begging not to stay here. I talked with the owner and he refunded us 75% of our stay. We booked 3 nights here, and I lost out on $135.00 which made me even more upset. I do not want to give one dollar of my hard earned money to this place. I paid $135.00 to drive through this camp to get all our hopes up and listen to crying kids. Along with that came the stress of finding a place last minute in the Dells that had occupancy for us. The website is extremely deceiving and nothing is how it looks. This camp is a joke, and a complete waste of money if you are looking to enjoy a relaxing stay. The Ranger Family Lodges are all lined up in a row just feet away from each other. No camping feel about this place, looked like a broke down trailer park. The staff was difficult to understand, and it was very frustrating trying to get a hold of the person I needed to talk to. This was a terrible start to a very much looked forward to vacation, and gives a terrible name to the JellyStone Park Brand. Dells JellyStone did not stand up to any expections they promised on the website, and did nothing but cause me and my family problems and disappointment. Due to this experience, I can promise that we will never be booking another vacation at a JellyStone Park Camp Ground. I would like to assume not all are as bad as the Dells location, but it is unfortunate that we had this experience here. I can not imagine ever recommending this place to anyone I know.
- Also Known As:
- Yogi Bear`s Jellystone Park Camp Hotel Wisconsin Dells