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“Great place to stay!!!” 5 of 5 stars
Review of Caribbean Club Resort

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Caribbean Club Resort
3.0 of 5 Resort   |   1093 Canyon Road, PO Box 47, Wisconsin Dells, WI 53965   |  
Hotel amenities
Ranked #51 of 78 Hotels in Wisconsin Dells
South Milwaukee, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great place to stay!!!”
5 of 5 stars Reviewed May 27, 2012

Spent a weekend in May at the resort, It was clean, and quite, The location is great, the beach is very nice. The condo was very large with 2 fire places and the jacuzzi was huge. Thanks, we will be back.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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116 reviews from our community

Traveler rating
    41
    27
    16
    17
    15
See reviews for
53
21
Solo
0
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Saint Paul, Minnesota
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 22, 2012 via mobile

My husband and I went on a weekend getaway to the dells. We did some last minute research and came across the Caribbean Club resort and based on the awesome specials they were providing for April (10% off room + gas discount for mileage) we decided to book a 1 bedroom condo- #503 to be exact.

I read some of the reviews and was a little apprehensive since other guests had mentioned the cleanliness. However, our room was very clean and updated. Very spacious!!! We spent most of our time in the master bedroom either relaxing in the king size bed or in the hot tub whirlpool. The condo also offers 2 fireplaces and full kitchen, 4 person dining table, plenty of seating, breakfast bar, and small patio outside the bedroom. They give you 1 free fire log at check in (ask if they forget to offer) that lasts for 4 hrs.

The experience may be different in the summer months when there are more people and all the amenities are available. It was very relaxing for us.

The only cons that I can think of ate that they have set office hours, so make sure to check them if you plan on checking in later in the evening as you will have special instructions. And also, the bed was not the most comfortable for us- especially with me being 5 months pregnant.

I would recommend this resort!

  • Stayed April 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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North West Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 21, 2012

The great thing about this rental is that it is family owned. The owners use this as their second home for their weekend get-a-ways. There are many advantages to dealing with a private owner. There is a more comfortable feeling with the rental because it is family friendly and stocked with everything you need. Prices tend to be more reaonable and attention to customer satisfaction is a priority for these owners. Rent unit 108 if you want a comfortable and relaxing vacation with a unbelievable of Lake Delton!

Room Tip: If you ask the owners, they can provide you with information on activities, restaurants, spas, and b...
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhinelander, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 23, 2011

I had some hesitation staying at this resort due to bad reviews but contacted the General Manager before our arrival. He assured me the condo would be clean and said he would inform housekeeping before our arrival of my concerns regarding cleanliness from recent reviews. He also said he would personally inspect the condo we were staying in. Before our arrival we ended up with a complimentary upgrade to condo 605, on the lakefront to assure us. The condo was recently updated and the views to the lake were beautiful. The kids had fun in the pool and it was nice to be close to everything at the Dells but relax a little bit off the beaten path in the morning. I was very impressed with the General Manager's response to my concerns and his efforts to make our stay a positive and memorable one. We had a blast visiting the many attractions at the Dells and Noah's Ark and relaxed in the evening sipping our wine and beer on the beach. The kids loved feeding the baby ducks swimming nearby. We would recommend condo #605 to anyone!

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 21, 2011

I am a frequent visitor of this resort and very familiar with its policies so wanted to take the time to respond to a couple recent reviews. Although most units are part of a rental program which is managed through the office at the resort...NOT ALL ARE. There are a handful that are rented out independently by the owners. Unfortunately Caremore, since you paid a deposit to the owner personally then that unit is not in the program. That means that the front desk staff and cleaning staff have nothing to do with that rental. Your complaints need to be directed to the owner of the unit and not plastered here. It is not an objective review of the actual resort but rather a rant about a specific unit that is not overseen by the office staff who are there to assist you in the local area and any emergencies that may arise. The cleaning staff is independently hired by the owner.

Maxwelly, there is a late check out policy...leave your keys on the counter and shut the door behind you. This is what most people do at hotels and resorts now. You do not actually have to go to the frontdesk to check out anymore. If your only complaint is the shower curtain, did you ask for a new one? Your rant seems to be extremely unprofessional considering your are a physician. A true professional would know how to handle this in a manner far better than posting on here and so personally attacking an employee. You sound like you are angry about not being able to check out so you are taking it out on the staff.

I am sorry for this review but this resort has a lot of great staff and great amenities. It is frustrating to see two back to back negative reviews of this nature without making sure some truth is at least presented. If you go to the resort website you can veiw pictures of all the condos in the rental program.

Stayed August 2011, traveled with friends
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dayton
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 7, 2011

The shower curtain was moldy and the patio chairs were black.
But he views of the lake were gorgeous.
However,the greasy haired clerk who obviously does not own a clean shirt was extremely rude. He did not have a clean shirt at the time of check in nor at check out and looked very dishelved and filthy. To add insult to injury he was very rude and greatly lacked professionalism. Actually telling me that I had no common sense because I was forced for time to check out at 1030pm. Mind you I happen not only to be a citizen ,who deserves respect, but I am also a family physician and I was EXTREMELY offended.
I recommend that he needs to look and act more professional and they need to have a late check-out policy and clean the place a bit more thoroughly. The mold on the curtain consumed the whole base of the curtain and my family had to wear flip flops in the shower and wipe down the patio furniture with soap and water before sitting on it.

Room Tip: filthy shower and curtain
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  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomington, Indiana
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 1, 2011

When we opened the door we almost fell over from the smell. We found rotting food in the garbage disposal, trash in the drawers, trash under beds, sticky floors and cobwebs hanging down. My kids were afraid to come in just from the awful smell. After riding in a car for 8 hours, I spent my whole evening bleaching sinks and cleaning floors! The cleaning staff here needs to be fired! We had already paid our full deposit to the owner of the condo....thus we had to suck it up and stay there. So disappointed. Nobody should have to clean like I did upon arrival! I don't care how busy their "cleaning staff" is in July! Forget internet access....struggled all week to even get a signal. Agh! I would not advise staying at this complex, and take this experience as a lesson learned.

  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaribbeanClub, General Manager at Caribbean Club Resort, responded to this review, March 22, 2012
At the Caribbean Club Resort the condos are all individually owned, and each owner has the opportunity of not renting there condo (few do this), renting on their own (a small number of owners do this), or renting through the rental management company known as Umbrella Vacations (a very large amount of the owners do this). Unfortunately this customer chose to rent from one of the few owners who rent their condo on their own. So this is not an acurate protrayal of the Caribbean Club Resort or the housekeeping company that works for Umbrella Vacations. I invite this customer to book through Umbrella Vacations and enjoy one of the beautiful condos that we do rent. I am sure you will enjoy you stay so much more.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Caribbean Club Resort

Address: 1093 Canyon Road, PO Box 47, Wisconsin Dells, WI 53965
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#14 Top resorts Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $
Hotel Class:3 star — Caribbean Club Resort 3*
Number of rooms: 41
Official Description (provided by the hotel):
The Caribbean Club Resort, located on beautiful Lake Delton, will surround you with lush gardens, palms, cascading waterfalls, and romantic sunsets. At the Caribbean Club Resort, you will be convinced you are far away from all earthly concerns, but are only minutes away from everything the Wisconsin Dells has to offer - major attractions, casino, golf, public indoor & outdoor water parks, and top notch restaurants. ... more   less 
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Also Known As:
Caribbean Club Hotel Wisconsin Dells
Caribbean Hotel Wisconsin Dells
Caribbean Resort Wisconsin Dells

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