We stayed 4 days and 3 nights at this hotel. We got the family suite that sleeps 5 the only room they had available was the lower level near the indoor pool. The staff was average not as friendly as people say in other reviews. The room was very average with a wall separating the beds, the only way to watch tv if you were on the other side of the room. I did like that the sink was outside of the bathroom. But the room wasn't very clean it had an odor of mildew, there were dirty Q-tips and tissue on the side of the bed by the night stand, the room phone was very dirty and the fridge had mold around the outside rubber gasket. It kind of grossed me out! The sheets and the pillows had an odd smell to them as well. As for the sofa sleeper it was shot, my 5 year old said it was very uncomfortable, you know that's bad they sleep anywhere. I had a horrible nights sleep because I could hear water running every time someone above used the washroom. I went to speak to the manager about these issues. She tried to see if she had another room available, she did but only for one night and I needed two. She said, she would have the clean girls check everything and clean up the room thoroughly. She said, they were young and only want a pay check. Well, they were young ladies. In the dells, they hire many young students from different countries and pay them very little. So you get what you pay for...The manager did come down to see about the issues in the room. She said, she would fix them and they were in the process of buying new sofa beds for the hotel, but that wasn't going to help my 5 year old. We went out and came back the room was in better shape and the sheets didn't have that odd smell to them. But, I still could smell the odor of the room. Other reviews mentioned the sheets coming off the bed, yes they do! I can see this is a hotel that likes to go cheap, no irons, coffee pots, or blow dryers in the rooms. Yes, they do have a nice indoor and outdoor pool, with the beach, grills, paddle boats, and fire pits. But was it worth a good place to stay where I felt comfortable, not really. I will stay some where else next time, first impressions are everything. If I could have gotten my money back I would have and stayed somewhere else.
- Also Known As:
- Aloha Beach Hotel Wisconsin Dells
- Aloha Beach Resort And Suites