I never really comment on the cleanliness of a place -- for the most part places are good enough for me. Not dirty but I never went WOW either, until I went here. It was amazing! We usually go to one of the HUGE resorts, but in the off season my kids don't like the noisy indoor parks so we thought we would try this. We wanted something on the waterfront, with an indoor pool. We got it, and for an incredibly cheap price! The pool area was cleaner than the big resorts, too. Unfortunately, it was too cold to use the canoes or paddleboats, but they still have the grills out, a nice playground, and the campfire rings. The morning was GORGEOUS, the lake was like a mirror. My only minor quibble is it was a bit noisy at night, but I am a light sleeper so every time someone moves elsewhere, I can hear it. The rest of my family slept great. Oh, and we got a free upgrade, which was nice. What people say, though, is that the rooms with the privacy wall, only one bed can see the TV. That's true, and a bit annoying but not a dealbreaker. We loved it so much that instead of renting the $400 a night condo that we usually do, we're going to try this in the summer. We go quite a few times a year and we will be going back, that's for sure!