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“First visit to dells” 3 of 5 stars
Review of Christmas Mountain Village

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Christmas Mountain Village
3.0 of 5 Resort   |   S944 Christmas Mountain Rd., Wisconsin Dells, WI 53965   |  
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Ranked #38 of 80 Hotels in Wisconsin Dells
Brockwell, Arkansas, United States
1 review
“First visit to dells”
3 of 5 stars Reviewed September 10, 2013

Our first visit to Christmas Mountain Village, stayed in a two bedroom townhouse. The landscape was very nice and well taken care of. We mostly was only there to eat breakfast, shower and then come back to sleep because we spent the days over at the Osh Kosh airshow. We are very careful not to leave anything out of the normal way it was when we checked in, but after we had been home and got our credit card statement there was a big charge on it. When I called the front desk said it was something broke in the unit and they would have a manager call me back on Monday. So I worried about what they was talking about because we knew nothing was broke when we left, plus the charge was five days after we left. We left one day early because of a death in our family and no one called about it after we checked out just found it on my credit card statement. So everyone better check their statements good!!!!! When the manager finally checked into it, which was over a week of worrying it did not happen when we was there. I learned a good lesson about that resort, really disappointed because we go there nearly every year for the air show and would have liked to stay there each time.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Christmas Mountain Village, responded to this review, October 2, 2013
Hello Larry M,

Thank you for sharing your experience at Christmas Mountain Village. We are happy you found our resort grounds well maintained. We regret to learn about the confusion regarding the extra fee. We apologize for any inconvenience this may have caused. We welcome you to contact us at info@bluegreenvacations.com if you wish to provide additional details. Thank you for your feedback.
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251 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Milwaukee, WI
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 7, 2013

I spent the last week of August at Christmas Mountain in a two bedroom 1 bath cottage. The cottage looked small but it had a lot of space. The rooms were very clean and nicely decorated. The beds were very comfortable and the rooms were spacious. The only problem was the cell phone service was horrible. The staff was very friendly and professional. The resort grounds are kept in excellent shape and the flowers are beautiful. The resort staff is always at the top of their game keeping the resort ground in order. You will see them in their golf carts picking up trash and watering the flowers. I was truly impressed with how well the resort grounds are kept up. The resort is huge and there are so many things to do. I would recommend this resort its a great place!

Room Tip: The resort is about 4 mins from Walmart and the grocery prices are reasonable. We basically stayed...
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Christmas Mountain Village, responded to this review, October 2, 2013
Hello themphil,

Thank you for staying with us at Christmas Mountain Village and sharing your review. We are happy you enjoyed your stay. We appreciate your compliments regarding the property and staff as we aim to share happiness with all of our guests and provide outstanding accommodations and service. We thank you for your recommendation and look forward to welcoming you back on your next visit to the Dells.
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canada
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 7, 2013

We stayed here on our first ever trip to the Dells. My 2 kids and wife and it was an amazing property. Staff was friendly, room spacious, and food great. Pool area and recreational kids area was great as well. A five minute drive to the main attractions, but nicely situated away from all the business of the city. Still very convienently located to all attractions.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Christmas Mountain Village, responded to this review, October 2, 2013
Hello 605frank,

Thank you for reviewing your stay at Christmas Mountain Village. We are thrilled we provided a convenient location for a great first visit to the Dells. We are happy you found the room spacious and enjoyed the amenities and convenient location. Your eomments regarding the staff are appreciated as we aim to share happiness and provide outstanding service. We hope to see you again on your next visit to Wisconsin Dells.
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Crystal Lake, Illinois
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 4, 2013

We stayed at one of the renovated "Timbers" units the last week in August. It was a very relaxing and peaceful place to stay. The resort sits about 5 miles away from all the tourist attractions that make up the Dells. It really is the best of both worlds. Far enough away to feel a bit secluded, but a short drive and you are in all the action.

We had a 2 bed, 2 bath unit with a screened in porch. Also had a full kitchen with everything you need, washer/dryer and an electric grill on the porch. It also has a comfortable family room with fireplace, large flat screen TV and DVD player.

There is also a nice outdoor pool within walking distance of our unit. Only complaint was that the hot tub was broken our entire stay. There are others on the property, but you have to get in the car to get to them.

Overall, we really enjoyed our stay and plan on going back in the future. Cell phone service here is spotty, which I thought was a great thing when you want to get away from it all!

Room Tip: There are many different unit types here, so do some research on which would best suit your needs.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Christmas Mountain Village, responded to this review, October 2, 2013
Hello Tahoekid629,

Thank you for staying with us at Christmas Mountain Village. We are delighted you had a great relaxing week with your family.We are happy you enjoyed the accommodations and amenities. We look forward to welcoming you back on your next visit to the Dells.
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Wisconsin
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 27, 2013

Very nice 2 bedroom villa. Reasonable price for the Wisconsin Dells area. Also was able to stay just one night. We will be back. Beds were very comfortable and we loved the screened porch. Ate supper at Mulligans, very good and great friendly service

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Christmas Mountain Village, responded to this review, October 2, 2013
Hello MyLadyWI,

Thank you for sharing your experience at Christmas Mountain Village. We are thrilled that you loved the accommodations. We appreciate your comments regarding the beds and the friendly service. We hope to see you again on your next visit to the Dells.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul, Minnesota, United States
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 22, 2013

This resort is enormous with many staying options. Do good research before you book because they have so much. We stayed in the villas, which is like a neighborhood but you have your own house. A cheaper option and a good option. Due to our circumstances we stayed in two. 168 was nice, but not as nice as I expected. Seemed a bit old and outdated and I was disappointed, but it was better than a typical hotel. The next day, we were in 167, one villa down. This one was so nice! Nicer wood floors, wood trim, a huge mirror with wood trim and everything was so much nicer. It felt like home. I posted pictures on here. As others have said, they are renovating, but some aren't renovated yet. It was great to have a full kitchen, a nice living area, and your own place. It's a woodsy area which is nice and the 150s really gets woodsy. Go early to the pools and no one is there. So much to do it's awesome! Paddle boats/kayaks were so fun! You need to call to request a renovated place wherever you want to stay and you'll have a better trip.

Room Tip: Research and ask for a renovated room! It will give you a better experience.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Christmas Mountain Village, responded to this review, October 2, 2013
Hello Raysters,

Thank you for staying with us at Christmas Mountain Village. We are happy you enjoyed the accommodations and the on-site amenities. We do hope you will visit us again on your next trip to Wisconsin Dells.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muskegon, Michigan
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 20, 2013

So my brother is a member of blue green timeshares and he and his wifre invited me and my son to go with him to the Wisconsin Dells. I was a little worried since I had read bad reviews about staying in the "cottages," but my worries were gone once we arrived. Yes the cottage is small (we had the 2 bedroom, 1 bath) but we didnt spend much time in there anyway. It was clean, a little outdated, but everything in it worked perfectly. The cottages are in the campgroud area of the resort, which was fine because that is where most of the kids activities are held. The resort itself is very big. My son loved the indoor waterpark area (yes the water is kind of chilly, like other reviwers had said) but my son loves to swim so he didnt care one bit. We also checked out the campground pool which was also a little chilly, but nothing a 'Michigander" cant handle :) The resort had activities going all day long for children. My 3 year old and I did the fingerpainting together, we played on the free mini golf course and I wish we would have done the t-shirt tye dye because they looked really cool. It was nice to be in the campgroud area because we could take walks in the evening after dinner and there were several playgrounds for my 3 year old to play on. As for the staff/maintenance I have to say they were top notch. My son accidentely locked the bathroom door from the inside and then closed it and when we called the front desk to have someone come and unlock it, it took a total of maybe 10 minutes. Then the front desk also called 10 minutes after that to make sure maintenance had showed up. The resort is a short distance drive to the actual Dells (which everybody has GOT to see) I personally recommend the original duck rides. Overall I thought the resort, cottage and all was awesome! I couldnt recommend it more especially with children.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Christmas Mountain Village, responded to this review, October 2, 2013
Hello goaliegirl47,

Thank you for reviewing your stay with us at Christmas Mountain Village. We are happy we provided a great family getaway at our resort. We are delighted you enjoyed the on-site activities and amenities. We greatly appreciate your compliments regarding our staff as we aim to share happiness with all of our guests and provide outstanding service. We thank you for your recommendation and do hope you will visit us again on your next trip to the Dells.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Christmas Mountain Village

Address: S944 Christmas Mountain Rd., Wisconsin Dells, WI 53965
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#12 Top resorts Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Christmas Mountain Village 3*
Number of rooms: 300
Reservation Options:
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Also Known As:
Christmas Mountain Village Hotel Wisconsin Dells
Christmas Mountain Village Wisconsin Dells
Christmas Mountain Village Wi Dells

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