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“Wintergreen Resort” 4 of 5 stars
Review of Wintergreen Resort & Conference Center

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Wintergreen Resort & Conference Center
2.5 of 5 Hotel   |   100 Gasser Road, Wisconsin Dells, WI 53965   |  
Hotel amenities
Ranked #24 of 80 Hotels in Wisconsin Dells
Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Wintergreen Resort”
4 of 5 stars Reviewed April 2, 2014

I stayed here for a conference. The room was lovely, spa tub in the room, a couch and desk area and an oversized bed. My room was at the end of the hall and very quiet. Food served for the conference was ok, the soups (potato one day and tortilla the other) were delicious. The temperature in the conference rooms was chilly but you can always put a jacket on.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Guest Relations Manager at Wintergreen Resort & Conference Center, responded to this review, July 11, 2014
We are so happy that you enjoyed your stay here! Thank you for taking the time to let us know and we hope to see you again soon for business or for pleasure.
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447 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • Any
English first
wisconsin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 19, 2014

Our family (grandparents, 2 couples and 2 21/2 year olds) have stayed at the Wintergreen more than once. It is our family winter getaway for fun and relaxation. The pool area is great with 2 pools, one for toddlers. The location is perfect for shopping, eating and playing (Buffalo Phils, is a children's playland). The hotel is older but well taken care of and the staff is friendly and helpful. We would reccommend this hotel to families who are not ready for hustle and bustle of the mega waterpark hotels.

Room Tip: They have a wide variety of rooms available from the regular, whirlpool rooms and suites. We were no...
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Guest Relations Manager at Wintergreen Resort & Conference Center, responded to this review, July 11, 2014
Thank you for your glowing review! We love our guests and wish all were repeat guests like yourselves. We look forward to seeing you again soon!
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Sheboygan WI
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 16, 2014

We reserved one of last rooms available for a Saturday night last minute trip without our kids but had to watch out for everyone else's. Little annoying spoiled brats had the hotel taken over!!! If I would have ran around like that when I was young I would have got my butt whooped. The staff was very helpful the bar was a good time. The staff did a good job of parenting by kicking the brats out at adult swim time. Beds were too hard for both of us. Nice place overall Just needed better parents to control their children.

  • Stayed March 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Guest Relations Manager at Wintergreen Resort & Conference Center, responded to this review, July 11, 2014
Thanks for taking the time to review your stay. We are pleased that you enjoyed the hotel and our staff and hope that you can visit us again, hopefully during a more peaceful time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 11, 2014

It is a nice place to stay in Dells. The indoor pool area is great for younger children/toddler. The location is the best, so close to Tanger Mall & Buffalo Phils. The staff was very friendly and attentive to our requests. We have stayed her more than once, and it has been equally enjoyable both times. I would certainly stay again!

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Guest Relations Manager at Wintergreen Resort & Conference Center, responded to this review, July 11, 2014
We are so pleased that you enjoy our resort enough to return! Thanks for taking the time to write a review and we look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Top Contributor
164 reviews 164 reviews
48 hotel reviews
Reviews in 68 cities Reviews in 68 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 4, 2014

I was in town for work, and chose this hotel. I can say it was clean, nice, and I had no issues with it. It is not one of your mega-park water park hotels, but well appointed and clean. that is all I ask for with work travel.

The location is within walking distance of places to eat.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Guest Relations Manager at Wintergreen Resort & Conference Center, responded to this review, July 11, 2014
We are pleased that we could provide everything that you needed while on business and hope that as your business brings you back to Wisconsin Dells you will come see us again. Thanks!
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graduation_98
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 2, 2014

loved the room! it had a separate master bedroom with a jetted tub in it (hot water was great) and the kids could sleep out in the living area that had a fold out couch. both areas had their own tv. front desk was friendly able to check in early. waterpark was perfect for my toddler son. i see that the hotel could use some fresh paint here and there but thats getting really picky. there was no knob to control the thermostat in the bedroom but we did get a pair of pliers to turn thd heat on-thats really my only c/o. great location to knuckleheads fast food restaurants etc. would stay again!!

Stayed March 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Guest Relations Manager at Wintergreen Resort & Conference Center, responded to this review, July 11, 2014
Thanks for your review! We are happy that you enjoyed your time here. We are always in the process of updating things so hopefully we will see you again soon and exceed your expectations!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Onalaska, Wisconsin
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 2, 2014

I was seriously disappointed with our recent visit to Wintergreen Resort in Wisconsin Dells. I made an online reservation for a Queen Suite (queen bed with 2 sofa sleepers) for our family of 5. When we checked in, we were given a double queen room. When I brought this up with the staff at the front desk, I was told they had no record of me reserving a Queen Suite, even though the email conformation I brought with indicated a Queen Suite was reserved. The "waterpark" was FILTHY!!! There were things floating in the pool and the kids play area is in need or serious maintenance/up keep. The "security" door to the outside were not locked, allowing anyone from the street to enter the hotel. This was a HUGE concern for our family, as our room was near an entrance. When we brought this issue to the staffs' attention, nothing was done. We opened the ice bucket to fill it and discovered the the lid was moldy. The 7 item breakfast buffet cost over $40 and was worth less than half of that. We will NOT be staying here again! It was not worth it!

Room Tip: Stay somewhere else!!
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  • Stayed March 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Guest Relations Manager at Wintergreen Resort & Conference Center, responded to this review, July 11, 2014
Thank you for taking the time to write your review. It is always helpful when guests bring things to our attention so we can address them. Unfortunately we have recently had some computer crashes and I don't know for certain but it sounds like you may have been a victim of it. We were unable to recover many comments or special requests from guests. I do hope that you were able to talk to the front desk and we were able to accommodate your original reservation. Our waterpark areas are cleaned daily, but I'm sure you can understand that when the hotel is full it can be hard to keep up with the cleaning throughout the day. We will certainly keep a closer eye on and thank you for letting us know it needs attention. For our guests' safety and comfort it is our resort policy to lock the entrance doors at or before 11pm each night so that you must use your keycard to enter the building or go in the lobby. We regret that you no one addressed your concern. We are constantly striving to provide outstanding service to our guests and we thank you for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wintergreen Resort & Conference Center

Address: 100 Gasser Road, Wisconsin Dells, WI 53965
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Wisconsin Dells
#10 Romantic Hotel in Wisconsin Dells
#27 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wintergreen Resort & Conference Center 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
The Wintergreen Resort is perfect for your next meeting, group function, or family vacation. Relax and enjoy our indoor pool, jacuzzi, sauna, and children's water facilities. Our convenient onsite restaurant and lounge are sure to please any appetite.  If  searching for a romantic getaway, our whirlpool rooms will accommodate every couple with room service and special packages. Centrally located just off I90 makes it a perfect location for all to visit. ... more   less 
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Also Known As:
Wintergreen Resort And Conference Center
Wintergreen Wisconsin Dells
Wintergreen Resort Wisconsin Dells

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