Overall the staff was friendly.
We ate breakfast 3-30-13, and had to wait approximately 12 mins before anyone noticed on sitting down to wait. There was only 4-5 tables with people. Food overall at the buffet was so so. Donuts, fruits, sausage, pancakes, biscuits and gravy. No bacon at the buffet.
Pool area, perfect for little kids, the chlorine was horrible, it burned our eyes so bad we actually had to leave several times. The little kids loved it though overall. I've stayed at several big hotels here in the Dells but this was pretty bad when it was making people have to sit out for a while.
We stopped in to grab a few drinks and the older bartender was excellent! He treated us so well and took a few pictures with our little one.
I am sitting wide awake at 4am writing this at the hotel why your probably thinking? The bed is so stiff that it is hurting my back and the other person who's on it as well. The room is very stuffy/ dry.
I noticed they have very outdated TVs. No flat screens, the air/ heat unit doesn't work as well as it should. I realized they are trying to keep a Victorian look, but I believe they could look into some updated ideas.
Hallway floors make the tiniest footsteps sound like your stomping through the halls.
Hopefully the staff reads these reviews and decides to maybe take advice from people actually staying here. Maybe if things get updated, new TVs. New beds that won't be so stiff and hard and updated Victorian wallpaper flooring, we might consider coming back, for now will look elsewhere.
- Official Description (provided by the hotel):
- The Wintergreen Resort is perfect for your next meeting, group function, or family vacation. Relax and enjoy our indoor pool, jacuzzi, sauna, and children's water facilities. Our convenient onsite restaurant and lounge are sure to please any appetite. If searching for a romantic getaway, our whirlpool rooms will accommodate every couple with room service and special packages. Centrally located just off I90 makes it a perfect location for all to visit. ... more less
- Reservation Options:
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- Also Known As:
- Wintergreen Resort And Conference Center
- Wintergreen Wisconsin Dells
- Wintergreen Resort Wisconsin Dells