This place is great as long as you know what to expect. This is a family resort. It is intended for people to spend time with their kids. If you are looking for some place to party, or to sit in the room and surf the internet, then go somewhere else; please. If, however, you have young kids and want them to have a great time, this is the place to go.
Please note that we were there in early March, the off season, and therefor were unable to use any of the outdoor activities; water features, fishing, horseshoes, etc.
The people at the check in counter were always really friendly. Always smiling and cheerful and happy to explain your package (if you bought a package). The room was clean and neat. Ours had a mini kitchen(microwave, mini-fridge, 2 burner hot plate, sink) and all dishes, utensils, pots and pans etc were there and clean. Bathroom was fully stocked with towels and was clean. The room itself had a couple cosmetic issues, but nothing that was actually a negative. For instance there was a flat screen tv mount on the wall, but a regular box type tv on the dresser under it instead of a flat screen on the wall. Kinda weird to have the mount without the actual tv, but the tv that was there worked fine and I really didn't care what was on the wall. The carpet was also worn along one wall, but again, cosmetic and covered almost entirely by the bed and the couch.
The resort shows kids movies in the lobby nightly (Air Bud was scheduled while we were there, but the lady at the desk offered Cars when she saw our son is only 3 1/2) with free popcorn (kinda stale, but whatever).
There is a fire pit with large stumps to sit on and a fire daily. See below.
Pool was cute, fun for little kids, but a little cool for my liking.
I want to address some other reviewers complaints here:
No phone in room: This is true. The rooms do not have phones, which is inconvenient if you want to order a pizza or something, but my cell phone worked fine. There are phone jacks in the room, but I don't know if there is any service connected to them or not.
No one to call after front desk is closed for complaints: Not true. Although I didn't have to call for anything, I did notice phones and signs in the common areas by the pop machine that had a number to call after hours for problems.
No cell service in rooms: Not true. My phone worked fine. Made 2 or 3 calls successfully. (Verizon)
Coffee Maker in room but no coffee : True. those coffee packets many hotels provide are not provided here but are available for two bucks at the gift shop. But now that you know, pack a tupperware with some coffee and some filters and bring it with you. The hotel also brews some and has free coffee available in the lobby.
No marshmallow forks: True. These are not provided but are available for a buck a piece in the gift shop. Again, now that you know, pack a couple or just cough up a couple buck once you're there.
No lighter fluid for campfire: True. Maintenance starts the fire daily but we saw that by evening, it was kinda all coals, which isn't a problem if you know how to rekindle a fire with some kindling and blowing on it. Front desk offered us some paper and there is never a shortage of attraction brochures around. I would guess that maintenance would be happy to fire it up if asked, but I just took care of it myself. I'm not helpless and don't mind doing things myself.
No wifi in room: I think this is true, but we had spotty internet on our phones (verizon) anywhere from 1 to 4G and were able to do internet searches for attractions and such. If you want to sit in the room and surf the web, forget it. This is the wrong resort for you anyway.
Pool is only 8 inches: Basically true. It ranges from about a foot and a half to 8 inches, but is intended for kids. It has a couple tiny water slides and a "beaver shack" spraying feature. Again, this is a family resort for families with young kids. Our 3 and a half year old LOVED it.
Rooms have "thin walls": True. Unfortunately, if other people choose to be loud and obnoxious in adjoining rooms, you can hear it. This is true of just about any hotel in this kind of price range. This is exactly why I said earlier that if you want to be loud and party, go somewhere else. That said, remember that other people can hear your loud kids, so please try to keep it down and if you hear other loud kids, be patient and remember, they are kids and vacations are about them having fun now. Not about you.
Overall, we had a great time at this resort and will certainly return. Friendly staff, clean rooms, kid friendly, great location, great price, great package deal. Bottom line is that our 3 year old son had a great time here and since that is the point, we loved our stay here.
Constructive comments for improved guest experience for management: The pool was fun, but a little cool. While I wouldn't expect bathwater, another 3 or 4 degrees would make a huge difference. Also, people have come to expect coffee in the room if there is a coffee maker. Maybe raise the cost of the room by fifty cents a night and start providing coffee packets. Also, to combat headlights shining in rooms, maybe some light blocking curtains in first floor odd numbered rooms.
If on the 1st floor, ask for an even number. Odd number windows face the parking lot and I have rea...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.