DO NOT STAY HERE! We had BED BUGS in our room. Not just a few but covering both beds. The night staff was very rude and unsympathetic about the problem in our room. I asked for a refund and she refused saying there was nothing she would do. She had such an attitude and needs to go to a training on customer service. We got ahold of the manager who was very polite. We got the heck out of there and will never be back.
- Official Description (provided by the hotel):
- "NOAH'S ARK WATERPARK TICKETS"Indoor Amenities◾Blue Dolphin Lagoon Waterpark Complete with 4 Slides (Kids Size)◾2 Half Tube Sea Shell Slides◾Water Spouting Sea Life with Coral Reef Jets◾Activities Galore in the Shallow Waterpark Wading Pool◾Whirlpool◾Large L-shaped Indoor Pool (3-5 Feet Deep)◾Triple Chute Dolphin Slide◾Toddler Pool◾Twin Whirlpools◾Sauna◾Game RoomOutdoor Amenities◾Large Outdoor Pool (3-5 Feet Deep)◾Triple Slide◾Purple Dinosaur Slide◾Water Basketball◾Grand Waterfall◾Picnic Tables & Grills ... more less
- Reservation Options:
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- Also Known As:
- Grand Marquis Hotel Wisconsin Dells
- Grand Marquis Resort Hotel And Suites
- Grand Marquis Wisconsin Dells