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“Quality in a Tourist Town” 4 of 5 stars
Review of Holiday Inn Express Wisconsin Dells

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Holiday Inn Express Wisconsin Dells
2.5 of 5 Hotel   |   1033 Wisconsin Dells Parkway, Wisconsin Dells, WI 53965   |  
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Ranked #28 of 78 hotels in Wisconsin Dells
GreenLeadersBronze level
Minnesota
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Quality in a Tourist Town”
4 of 5 stars Reviewed October 10, 2012

We've stayed twice at this hotel because it is a good mid-point between Minneapolis and Rockford, IL. With a number of low budget motels in this very tourist town, this hotel is new, fresh, and affordable for young families. The hot breakfast is very nice and the staff does a good job of keeping up with the demand. I've found the staff to be very helpful and friendly in a very busy atmosphere. It may be a more quiet location out of tourist season. I have to say I love the pancake machine!!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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295 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Pardeeville, Wisconsin
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 10, 2012

I stayed with a friend one night because we were going to a concert at the Crystal Grand Theatre. The location is great. Close to many restaurants and attractions. The hotel has been updated with a very nice lobby and the room was updated with newer bedding and decor. However, the room smelled very musty and damp. We turned the fan on in the bathroom and on the heating/air unit and that seemed to help. Also, the bathroom shower curtain smelled like urine which was bit concerning. This was an ok place to stay for one night but would not chose again to stay for an extended time.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora, Illinois
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 8, 2012

The full breakfast was good and the pool area was nice. But the sheets and towels needed cleaning or whitening. Also the bed linen needed ironing. It appeared wrinkle. I called the desk on arrival and asked for another set of sheets and they promptly changed them.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dekalb, IL
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 1, 2012

We chose this hotel because we have twin boys that are 6, and the pool seemed just their level. Not too big, but still with a slide, etc. The hotel itself was fairly clean, and the beds were comfy. The boys enjoyed the slide at the pool, but it was extremely chlorinated, stunk like urine, and had a slightly "murky" look to the water. The pool DID have a "lifeguard," but he spent most of the time taking videos of a little girl who appeared to be his daughter and chatting with his wife/girlfriend. I watched him for a bit, and never once did he look at the other children playing in the pool. The breakfast area was crowded in the AM, and we had to sit on couches to eat our breakfast because the chairs and tables were all taken. the breakfast was okay, nothing special but edible. The staff seemed average. Not overly friendly, but they would answer your questions if asked directly. I did note that the front desk attendant was wearing a Wisconsin University Sweatshirt, and jeans rather than a "professional attire," which is usually the requirement at other hotels. All in all, okay experience, but we probably won't go back to this hotel.

Room Tip: Ask for a room on the second floor. It is actually the "main" floor. The first floor is th...
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Top Contributor
146 reviews 146 reviews
136 hotel reviews
Reviews in 88 cities Reviews in 88 cities
173 helpful votes 173 helpful votes
2 of 5 stars Reviewed September 18, 2012 via mobile

We stayed here three years ago and we had a great stay at that time. 

The room had a musty wet odor,  probably from the previous guests running around from the pool to the room.  We should have mentioned it at the front desk but the person at the front wasn’t very friendly or approachable at all and we were just there for one night that we didn’t bother. We should have complained.
 
I’ll probably won’t stay here again with such a unhelpful  and unfriendly person that represented this hotel and the wet odor in the room. 

Tons of hotel in the area to consider next time we're at the Dells.

  • Stayed August 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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WisDellsHiexGM, Manager at Holiday Inn Express Wisconsin Dells, responded to this review, September 19, 2012
Im glad to hear the time before this you really enjoyed your stay. It does sadden us to learn that this most recent stay was less enjoyable. We take pride in being a friendly family oriented hotel and the above comments are a really big deal to us. I can assure you I will cover this with the staff to ensure that this isnt a reoccurring issue. It is the hospitality promise to make sure everything with your stay is enjoyable. There should never be a time where you dont feel comfortable expressing how you feel to any of our staff. If something is wrong we promise to make that part right. Next time you are in town I am hoping you will give us another chance and see that we do take your comments to heart. If you would like to discuss this in more detail please feel free to give me a call at 608-253-3000 ext 400.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed September 18, 2012

We stayed on the 1st floor which was nice and conveint, but our room had an odor that was hard to get passed. Even though it was posted as a non-smoking room we could smell smoke and a sour smell in the bathroom. Behind the front door had not been cleaned in years, it was VERY dusty and dirty. The room was our complaint. The breakfast was good and the area was nice and clean, I think they need to focus on the presentation of their rooms though.

Room Tip: Try a different floor maybe.
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohegan Lake, New York
Top Contributor
203 reviews 203 reviews
11 hotel reviews
Reviews in 48 cities Reviews in 48 cities
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed September 2, 2012

My family and I didn't want to spend the money to stay at one of the big resorts in Wisconsin Dells and thought the Holiday Inn Express really provided a bang for the buck. The hotel is clean and well run, the bathrooms are small, but nice, and the indoor/outdoor pool with a body slide and waterfall is just great. Throw in the free breakfast buffet at a price slightly over $120 a night and this place really hits the spot. I would highly recommend any budget conscious travelers stay here.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Wisconsin Dells

Address: 1033 Wisconsin Dells Parkway, Wisconsin Dells, WI 53965
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Wisconsin Dells
#23 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Wisconsin Dells 2.5*
Official Description (provided by the hotel):
Wisconsin Dells Hotel Near Popular Attractions The Holiday Inn Express Hotel and Suites in Wisconsin Dells is at the heart of the 'Waterpark Capital of the World.' Located off I-90 at Exit 92, this Wisconsin Dells hotel is less than a mile from major attractions like the Original Wisconsin Ducks, Noah's Ark Water Park and Mt. Olympus Water & Theme Park. Nature lovers staying in our Wisconsin Dells hotel will have easy access to the unique natural beauty of the Dells of the Wisconsin River; our hotel is also four miles from Mirror Lake State Park and 16 miles from Devil's Lake State Park. For more fun indoors, there is a 24-hour shuttle to the nearby Ho-Chunk Casino. Business travelers appreciate our convenient location near I-90/94 and I-39, keeping them connected to nearby cities. We're only four miles away from the businesses of historic downtown Wisconsin Dells, and our hotel is within 11 miles of companies such as Flambeau, Inc. and Seneca Foods. Lodging in our Wisconsin Dells hotel also allows you to utilize the services of our 24-hour Business Center. During your stay in our Wisconsin Dells hotel, be sure to take advantage of our free high-speed Internet access. We help you keep your usual routine by offering a complimentary hot breakfast, a Fitness Center and copy and print services in the Business Center. Book your reservation now for our hotel near Wisconsin Dells attractions and start planning your trip today! ... more   less 
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Also Known As:
Holiday Inn Express Wisconsin Dells Hotel Wisconsin Dells
Holiday Inn Wisconsin Dells
Wisconsin Dells Holiday Inn

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