This is our first time in all inclusive resort, based on reviews and talking to a colleague, I was excited before booking this place. I booked a king lodge suite with kitchen and a sleeper sofa at 312 $ for 4 people + 30 $ for one more person. Its not worth that money. I didnt like the flow of the rooms, entrance followed by a tiny bathroom, vanity outside, king bed, then living room with sofa bed , kitchen and dinning with a spacious balcony. For a 2 night stay it was fine, just for basic needs, nothing fancy. My biggest gripe was the tiny bathroom(old tub, not so easy to use faucet, room for only one person to stand ) and dingy carpet. All the time I was trying to protect any baby stuff and personal items not touch the carpet. The throw they gave had stains also. Though they had cleaning service , they didnt clean our place as we had been inside when they were cleaning, they should have cleaned when we were out. The biggest plus point was the indoor waterpark. They had an indoor one and lots of rides for all ages , non swimmers and strong swimmers, wave pools, lazy river ride. We had an awesome time. Its accessible from the hotel through a skywalk, its a 10 mins walk though. You cant bring food into the waterpark anything. They have so many nice places to eat, we only got sandwiches and fries. I didnt like the womens locker room, they should have provided covered shower stalls, it was an open area, didnt feel comfortable bathing in the open.Outside the waterpark, they have few sweet shops with beautiful displays of desserts and what not. I got few for our car ride back home. The interiors in the hallway are decorated nicely in african desert and wildlife theme, alive tiger cubs for display and photo sessions. There is also a indoor theme park/game arcade/mini golf place, you can skip that. We also attended water show at Tommy bartlett center which is 3 hours with our complimentary tickets, we attended only 1 hr as it was late night, also we had free tickets for a wildlife park which we didnt use. Overall experience is good for one time trip. I will not be coming back. I will prefer to go to just to the waterpark for a day trip, stay comfortably somewhere for overnight and go back home.
Day trip is a good option, if you only want to spend time in the waterpark mainly.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We very much appreciate you taking the time to review our resort. Thank you for giving us a try. While I'm thrilled you enjoyed the waterpark and the scenery throughout the resort, I am discouraged to hear your thoughts on the Lodge Suite. As we constantly upgrade and make adjustments based on responses, hopefully some of your thoughts on this room style will be addressed. We very much appreciate the feedback so that in the future we have the opportunity to go beyond your expectations. Also, I did want to mention that we do have over a dozen room styles, so possibly in the future, if we have the opportunity to have you as our guest again, there might be a room style that is a better fit. I do hope we have the opportunity to have you as our guest once more, if not overnight, a day pass. Thank you so much for time and see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.