I was a little worried about our trip reading all the negative reviews. I admit it is not the "newest looking" resort, but it is very, very clean (NO bad smelling rooms!! :) And I was not worried to step on the carpet barefoot after a shower) and suitable for small children. The staff was helpful and polite. We went off season (got a great deal over Easter break) so the resort was not crowded at all. We had a very nice, relaxing long weekend there. We are a family of 5. My three boys, ages 5, 3 and 2 enjoyed the "kiddie pool" right by the water-basketball pool. The water was cool, but warm enough so that they could spend extended periods in the water without turning into icicles. Also there were no older kids who bullied around the little ones! The resort provides you with an endless supply of pool towels (ones with a blue stripe on them, so you can tell them apart from your bathroom towels that should remain the room) This resort has two indoor pool areas, (both with hot tubs). One at one end close to the lobby, with a kiddie pool equipped with a sprinkler bar, 4 buckets that occasionally spill water into the pool (these are the the "deeper end" (which is still shallow), a small slide in the middle and even bouncy swings for babies (at the "shallow end"). The 2nd pool in there is the water basketball pool for older kids and grown ups, they also have a sauna here. On the other end they have a pirate-themed lazy river with inflatable one or two person boats or inner tubes (you can fit 2 kids and and adult on the double), a large two-story slide and the "water factory" which is a shallow kids pool with water splashing everywhere through sprinklers and a larger slide in the middle of it. You can't double slide on that one, so my 2 and 3 year olds were a bit disappointed as I couldn't slide down with them. Also, the water in the water factory is on the colder side... so we spent most of our time on the other end, in the kiddie pool. Pros: - Great off-season prices - Great location and service - Suitable for families with small children - Cleanliness - Plenty of towels by the pool.... Cons: - Their wifi connection only works in the lobby - The breakfast "bar" is a joke. It's set up in the corner of the gift shop, overpriced with no selection - The gift shop offers nothing that I'd buy. I only saw cheap looking, poor quality non-sense items and some overpriced clothing items - Pool towels are a bit rough and a bit small - Resorts does need some upgrades.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.