Quite simply the worst hotel experience I've ever had. This place is falling apart. We purchased a Groupon for this place fully expecting it to live up to its name of "waterpark" hotel. The pool was small, dirty, and the area above the slides were falling apart. Our voucher was for the Neptune suite which has a king, 2 queens, and a queen sized sofa sleeper. The room contained a barely functioning fireplace that actually was broken. It wouldn't shut off and we actually had to turn the air conditioning on to counteract the heat. Also the "new" bedding that the hotel was supposed to have had holes in it and the wallpaper was falling down. We complained to the manager and she offered to move us to another room. The second room had a broken bathroom fan so she offered to move us to a third room. The manager told us she would have someone go into the room to inspect it to make sure everything was working and the bedding was intact. We went to this new room and to our surprise and horror the bedding also had giant holes and cigarette burns in it. How does that even happen? We were told the room was inspected and it was fine. Long story short we told them to shove it and we checked out. Worst hotel ever! If you are going to the Dells make sure you stay somewhere else.
- Official Description (provided by the hotel):
- Atlantis Waterpark Hotel is located on the main strip walking distance to Noah's Ark and Mt. Olympus water and theme park. Indoor and outdoor waterparks on site geared toward kids 11 and under. Pools open late. Weekend hot waffle bar September through May $5.00 adults and $2.50 children all you can eat. Free Chula Vista waterpark passes every day of your stay and check out. Free casino shuttle service. Huge ticket redemption gameroom. Indoor Whirlpool and Sauna. Free Wifi. Newer beds with flat screen televisions. ... more less
- Reservation Options:
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- Also Known As:
- Atlantis Waterpark Wisconsin Dells
- Atlantis Hotel
- Hotel Atlantis Waterpark
- Atlantis Wisconsin Dells