I came to this hotel because of the positive reviews it was receiving, and it absolutely lived up to it! The facilities are on the older side, but the units are so clean and the service was so spectacular it never mattered. The beds were still comfortable and everything worked perfectly. The guy at the front desk offered excellent suggestions for dinner, got us discount tickets for the attractions we already knew we wanted, and pointed us towards places we may be interested in (we then tried and loved them). He was so friendly, when I go back to the Dells, I'll stay there again just for the service.