If I could give this motel zero out of five stars, I would. What follows is a horror story that I hope will allow you to learn from our massive mistake of staying at the Colonial Motel. My girlfriend, another couple and I decided spur of the moment to stay overnight so we could go to the clubs and the bars. Upon arrival we were treated with contempt by one of the most unfriendly business owners I've ever come across. No doubt because of our ages (being from 21 - 25), he had an attitude from the start as if we were nothing but trouble.
This motel is prime location for the main strip! Just don't plan on actually staying there. When we got back at bar time, we weren't quite ready to get settled down yet so we went to walking along some of the back residential roads. We did not wander too far and granted were a little noisy and roughhousing (who isn't when they've had a few?), but at least had the courtesy to not be loud and crazy on the balcony, our room, or at all on the premise where it would reasonably disturb other guests.
However, on our way back and heading up the stairs and over the balcony to the room to end the night, we were greeted by two patrol cars, handcuffed, detained, and our persons and room searched. Usually you know how when you're staying at a hotel and you're a little loud they will simply tell you to quiet down? Well this motel owner decided to skip the courtesy call and bring in the police so he could enjoy watching the hour some process of detaining/searching/processing us.
Of course, he then demanded that we leave the motel and find somewhere else to stay (sorry no refunds!), but not before he accused us of creating a gouge mark that was in the wall. However, we were literally in the room for a half hour before we left (not yet drinking!), and were intercepted by police before we even got back inside.
After paying for a taxi to the new motel, buying a room and buying a taxi back the next morning so my girlfriend could make it home in time for work, we get set back another hour due to the fact that he decides he cannot stand the sight of my car for another 5 - 6 hours (by the end of this it was much later than we would have liked), and gets it impounded costing another $150.
I won't even comment on the room or atmosphere because the price says it all.. you're much better off staying next door at the Fitzgerald! Aside from getting ripped off the price of a room, being humiliated and detained, and shoes lost (or thrown away), this cheapo-motel ends up costing us another $300 on top of the $80 room; we may as well have stayed at the Kalahari. All this because we had a good time, were a little loud and he could not ask us once to quiet down.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colonial Motel Response:
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Colonial Motel was not involved in this case from the beginning.
According to the formal police report, it was explained by the surrounding homeowners that there was an incident on the street and the police were called because these individuals were disturbing the peace due to being intoxicated by both alcohol and drugs. Please note, this incident did not happen on Colonial Motel grounds and these individuals were processed at the Wisconsin Dells Police Station and prosecuted by the court.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.