Our large geographically displaced family made plans to meet in the Dells for a vacation. Only two family members knew the area. The rest of us were coming from other states. I dont understand where the one lady is saying about the staff AT ALL! They were great! They helped make the stay relaxing and fun for us for the week.
The large pool was clean and inviting. Lots of stuff for the kids to do. We had two special needs kids, and they had a great time. Every night theres a supervised campfire.
About cleanliness: There are many cabin sizes and styles to choose from. One cabin style had two levels. The lower level was partially underground, and did have a mildew issue. When I inquired with the staff, they came right away to clean. The problem is they use green cleaning products that might not do the whole job, and our large group with multiple showers and towels from the pool, it was a lot of humidity, too much for the fan to dry up. We understood it's a cabin, not the taj mahal! And the staff cleaned frequently enough to keep dirt at bay.
So i would recommend birchcliff to anybody looking for a relaxing informal resort. We will definitely be back when we return to the Dells.
- Official Description (provided by the hotel):
- A wooded, cabin resort surrounded by State Forest. Peaceful, outdoor setting. Activities on-site include outdoor pool (open seasonally), basketball/tennis, ping pong, shuffleboard, horseshoes, hiking trail to beach along river, community campfire. ... more less