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“Smelled Horrible in our room” 1 of 5 stars
Review of Ramada Wisconsin Dells

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Ramada Wisconsin Dells
2.0 of 5 Hotel   |   1073 Wisconsin Dells Pkwy S, I-90/94 & Exit 92, Wisconsin Dells, WI 53965   |  
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Ranked #21 of 77 hotels in Wisconsin Dells
Wausau
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Smelled Horrible in our room”
1 of 5 stars Reviewed July 30, 2013

Our room smelled horrible! We immediately asked the front desk for a different room. they said that they were fully booked and would come up with deodorizer. It didn't help of course. we had the window open the whole time and it still smelled just as bad when we left the next day. They didn't offer us a comp or anything on our rate. We had a total of three rooms. One of the other ones also had a strong unpleasant odor. The fitness room consists of a very small room, poor old air conditioner, One treadmill, one elliptical, a weight unit and free weights. the complimentary breakfast was ok. They had three waffle irons which was nice. Some apples and oranges, yogurt, hard boiled eggs, danish, toast, cereal, milk, juice, coffee and tea. We also had a lot of problems with our key card. Had to take it to the desk 3 times to be rescanned. you have to ask the front desk for the treadmill key which is not a problem but every time I had to approach the desk about something I felt I was really troubling them! Overall, the summer rate was way too much for this hotel!

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genevieve R, General Manager at Ramada Wisconsin Dells, responded to this review, October 18, 2013
Dear Jackie,
Thank you for sharing your experience with us. I am sorry that we could not move your room as we were at capacity. I have noticed in the hot summer months when we are at capacity we seem to receive the odor related comments. The design of our rooms does not allow us to correct this easily, but we certainly will try.
We keep the treadmill key at the desk for safety, it is never a bother when a guest asks to use that.
I am sorry the keys needed to be reprogrammed, Our system is older and we have it planned to be replaced in 2014.
First we replaced our guest room furniture and are excited to have our guests return to enjoy the new look. We hope you will be one of those who returns.

Thank you again for sharing your experience.

Sincerely
Genevieve
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Davenport, Iowa
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2013

We stayed at the Ramada since it was in a VERY convenient locations. We didn't have to deal w/ the congested traffic closer to the waterparks, but at the same time was very close to everything. The walls are a little thin but I've come to expect this in most places (unless you're at, say, a Westin or Intercontinental).

Pro's
CLEAN rooms
Microwave and Fridge in EVERY room
Reasonable rates compared to others
Smaller hotel
Adult swimming from 11-12PM is nice
Continental breakfast (no meat, but plenty to choose from)
In-room coffee maker
Computer lab and free wifi

Con's
Thin walls and noise carries (seemed to calm down at a reasonable hour though)
Close proximity and easy to access location
The rooms are DEFINITELY small but you don't go to the Dells to exactly sit in the room

Room Tip: Clean hotel rooms from a reliable chain w/ a decent continental breakfast and SUPERB location!
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genevieve R, General Manager at Ramada Wisconsin Dells, responded to this review, October 18, 2013
Dear Valued Guest,
Thank you for posting your review and sharing your experience with other guests. We are confident that our hotel is a great value when traveling to the Dells area. I"m so thankful that you pointed out several of our special features that most other hotels do not offer, like the adult swim times. After being in the waterparks all day it's nice to come back to the hotel and relax in the pool without all the extra noise or splashing from children.
It appears by your review that you utilized all of our amenities. That is great!
We look forward to having you as our guests again. I want to share with you that we recently replaced all of our guest room furniture and hope that you will enjoy our new look as much as we do.
Of course are great staff is still available to assist with your summer planning so don't hesitate to make your reservations early and save!

Sincerely

Genevieve
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ramada Wisconsin Dells

Address: 1073 Wisconsin Dells Pkwy S, I-90/94 & Exit 92, Wisconsin Dells, WI 53965
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Wisconsin Dells
#8 Romantic Hotel in Wisconsin Dells
#25 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Wisconsin Dells 2*
Official Description (provided by the hotel):
Enjoy a complimentary hot waffle breakfast, reading a complimentary USA Today newspaper, while uploading your vacation pictures using our complimentary high speed internet! ... more   less 
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Also Known As:
Ramada Inn Wisconsin Dells
Wisconsin Dells Ramada

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