The Cottons,Kinard, and Smith family enjoyed our stay during spring break. The staff was very polite, friendly and very informative. Two thumbs up to the overnight front desk clerk (Pam) and thank you so very much!!!!!
The layout of the hotel was simple and convenient. Although, the bathroom was smaller than an average hotel bathroom. This was far the smallest bathroom but very clean. My family enjoyed the shower and the showerhead.
We will highly recommend this hotel!
Keep Up the Great Work!!!
Choose a top floor if available....I just prefer and the rooms closer to an exit.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you to your families for the great review. Pam enjoys the company during that late shift and is always pleasant with our guests.
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We do have some larger rooms with larger bathrooms. When you stay with us again, please make sure to call us direct and request the rooms to the east of the elevator. When the hotel was built some 30 years ago, not much thought went into the size of the bathrooms. If you can imagine a guest room with one double bed only.....that is where this all started. Most people spent all their time out and about in the Dells and when they came back to the room they just wanted to sleep. When the second wing was added along with an elevator - those plans changed. Hotels needed 2 beds in each room and more bathroom space for all of our "stuff". I hope you don't hold the design of yester-year against us and return for another visit?
I have shared your comments with the entire staff as it is a team effort to maintain the hotel and service our guests.
We appreciate your comments! Hope to see you again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.