Dear Guest,

Thank you for taking the time to share your comments. It is with this direct feedback that we can continue to improve our property and services offered.
The small bathroom you describe is only found in our double queen rooms, average size. We have 39 of this room type at our hotel so it does comsume the majority of our inventory. The "west wing" as we call it, was built some 30 years ago during a time when bathroom size was not important. In fact as history goes in the Dells, many motels had shared bathrooms located in a common area. Once Hotels were starting to be built in this fast growing tourism town they were made to be just the basic. Often they consisted of just a shower stall, stool, and sink. This hotel was one of the first to redesign that idea and include a tub/shower and place the sink outside of the bathroom area so guests sharing sleeping space could manage their morning routines better. In 1995 this hotel added on the "east wing" and an elevator. All of the double queen rooms (large) to the east of the elevator have larger bathrooms and about 10 more square feet in the room itself. This is reflected in the rate difference as well. We are working on correcting the sound barrier issues, again, being that that section is the oldest of the hotel, correction this design and building flaw will take a major undertaking, but we are investigating it.
It probably didn't help that your stay may have been during a busy sporting event. I do apologize for any inconveniences.
We hope that you will give us another opportunity to be your host, by calling us direct we can better place you in a larger room with adequate space for your needs.
I am excited to tell you that we are getting all NEW room furniture later this spring/early June and improving our compact florescent lighting. We are going green, but your lighting should be bright and clear.
Thank you again for your comments! We do hope to see you again.

Sincerely

Genevieve Raddatz
General Manager