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“Dirty, unsafe & rude staff.” 1 of 5 stars
Review of Econo Lodge Wisconsin Dells

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Econo Lodge Wisconsin Dells
2.0 of 5 Hotel   |   2504 Wisconsin Dells Parkway, 944 US Highway 12, Wisconsin Dells, WI 53965 (Formerly Days Inn of Wisconsin Dells)   |  
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Ranked #68 of 72 Hotels in Wisconsin Dells
GreenLeadersGold level
Wheeling, Illinois, United States
2 reviews
1 helpful vote 1 helpful vote
“Dirty, unsafe & rude staff.”
1 of 5 stars Reviewed January 22, 2013

We stayed around 4th of July weekend. Overall horrible stay!!! We waited 1 hour and a 1/2 to check in & any parents with a 2 year old know that 1 and a 1/2 hours to check in is equal to 3 hours with a screaming toddler in your arms. It was hot in the lobby & no where to sit and wait. There were only 2 families in front of us. So why this lady took FOREVER to check us in is beyond me. The staff was obviously not trained properly. The front desk lady was so rude! & Could careless if we had questions/concerns. We stayed right by a side door and let me tell you, the LOCK WAS BROKEN, We let them know at the front desk but of course she did nothing about it So because of this some drunk bimbo's walked right into the hotel/side door where our room was & they were trying to get into our room!!! We called the front desk right away & when i told them the situation they said okay & asked to put me on hold! ARE YOU KIDDING ME. A drunk tried to get into a room where my family & son were sleeping & you put me on hold? This place in a joke. ALSO. My father wrote a letter 2 weeks later to the management of this Hotel, explaining all this & no response. . .it's been 7 months. Disappointed & will never stay here again. EVER.

  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
just_a_traveler3000, General Manager at Econo Lodge Wisconsin Dells, responded to this review, January 23, 2013
Thank you for taking the time out of your schedule to share your recent experience at our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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279 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Colgate, Wisconsin
1 review
1 of 5 stars Reviewed January 14, 2013

Sheets were filthy no towels in our room, just a dirty washcloth when we checked in at 11:30 at night. When we got new towels they smelled funny I don't think they were clean. Used bandaid on the disgusting bathroom floor. Dusty was not vacuumed. I stayed at a truck stop that was better than this place. Hair in our bed. Just gross. Brown stain on mattress and brown splatter on ceiling (murder scene possibly???) DO NOT STAY AT THIS FLEA BAG HOTEL.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
just_a_traveler3000, General Manager at Econo Lodge Wisconsin Dells, responded to this review, January 23, 2013
Thank you for taking the time out of your schedule to share your recent experience at our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 11, 2013

First vacation that my boyfriend and I had planned on our own, thought we were getting a deal with this place, We will never do that again. I would rather pay more and have a nice room. The bed was not neatly made, there were DEAD mosquitos on the wall, stains on the curtains, bed was uncomfortable. Toilet was moldy, shower looked dirty, bathroom completely outdated. Asked for towels it took 3 hours to finally get them (which I was nervous about using in the first place). When the young housekeepers came around to collect garbage they knocked twice, and even though I said I was coming to answer the door, they just walked right in. Oh, and outside pool looks like a pool for a prison....We went to the continental breakfast, which was horrible. No one was watching over it to bring more food. And it had not even been open very long. It was all messy. There were a lot of disappointed customers that were hungry. Ended up going to eat somewhere else.
I guess you live and you learn, we made the best out of it anyway and had fun but I would not stay here again. Take the bad reviews into consideration...at first I thought people were over exaggerating. Definitely not the case.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
just_a_traveler3000, General Manager at Econo Lodge Wisconsin Dells, responded to this review, January 23, 2013
Thank you for taking the time out of your schedule to share your recent experience at our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hugo, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 8, 2013

We went to Wisconsin Dells for a romantic weekend, and decided to stay here because I have stayed at this hotel in the past. We got to our room and the bed wasn't made so they changed us to another room. Bedding was dirty. Top blanket had stains, and the sheets didn't fit the bed. The entire room was very dusty, and not vacuumed. The coffee pot was dirty and dusty. The bathroom was dirty, floors, tub and toilet were horrible. Mold in the toilet, and hair all over the bathroom. Continental breakfast was not good. We had to go to Denny's to eat. The front desk guy was very nice.

Room Tip: Stay somewhere else!
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  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
just_a_traveler3000, General Manager at Econo Lodge Wisconsin Dells, responded to this review, January 10, 2013
Thank you for taking the time out of your schedule to share your recent experience at our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Wisconsin Dells

Address: 2504 Wisconsin Dells Parkway, 944 US Highway 12, Wisconsin Dells, WI 53965 (Formerly Days Inn of Wisconsin Dells)
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Wisconsin Dells 2*
Number of rooms: 98
Official Description (provided by the hotel):
Econo Lodge in Wisconsin Dells, conveniently located off Interstates 90 and 94, the Econo Lodge® in Wisconsin Dells, WI, offers easy access to attractions like Mt. Olympus Waterpark and Wisconsin Ducks, a guided land and water tour of the Wisconsin River. This Wisconsin Dells, Wisconsin hotel is also near Wisconsin Deer Park, Timber Falls Adventure Park and Trapper’s Turn Golf Course. ... more   less 
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Also Known As:
Days Inn Of Wisconsin Dells Hotel Wisconsin Dells
Days Inn Hotel Wisconsin Dells

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