BYWe will never go back there again put it that way. Our service was very poor. The staffing was terrible. We ate breakfast at Market Fresh Buffet. Tripled our bill and wouldn't take it off so we had to pay it. We had a bugget and that was almost $100 that we couldnt spend doing something fun with our 4 kids that never got to go down a single water slide the whole entire 4 days we were there. Unbeilevable. And the lifegaurds were more worried about cute guys or girls what is up with teens. It was well over an hour and a half before somebody helped us at the front desk. And when they finally did they said our room wasnt ready and this was well past 5:00 they said they would text us when it was ready yah really your going to text.us because we got the text at 9:30 while we are sleeping at a different hotel were we found somebody with the same situation wow is all I have to that. The room....let's see o yah that was terrible as well. The beds were rock hard. The dishwasher was as old as old and stunk. The fridge had mold along with the bed boards and couch legs. The service again there was terrible and u had to pay to get your beds made. Wisconsin Dells was awesome. ALL EXCEPT CHULA VISTA. NOT PLEASED WHAT SO EVERY DONT GO THERE.
BUT IT WAS ONE OF THE WORST EXPERIENCE EVER!!!!!!!
- Official Description (provided by the hotel):
- Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more less
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- Also Known As:
- Chula Vista Hotel Wisconsin Dells
- Chula Vista Theme Hotel
- Chula Vista Wisconsin Dells
- Hotel Chula Vista Theme