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Chula Vista Resort: Traveler Reviews

3.5 of 5
2501 River Road, Wisconsin Dells, WI 53965
Hotel amenities
Chula Vista Resort
Ranked #40 of 76 hotels in Wisconsin Dells
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998 reviews from our community

Traveler rating
    216
    319
    189
    148
    126
See reviews for
Families
615
 
Couples
93
 
Solo
3
 
Business
54
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Reedsburg,Wisconsin
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Worth checking out”
4 of 5 stars Reviewed November 19, 2012 via mobile

We had plans to with friends at theKaminski Bros. Chop House last Saturday. We had heard both goodandbad about the resort. As it got late, we decided to stay. We stayed in a "southen plantation " themed Jacuzzi suite. The room fixtures were outdated, but everything was clean. The matress was excellent and the jacuzzi worked great. We used it twice during our one night stay. In the morning, we enjoyed the Market Fresh Buffet. There was a fairly good selection, but could have had more fresh fruit. The room price and buffet cost were a little high, but given this is WI Dells, they were competitive. We would stay again, but would look into the condos.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 4 more reviews by WISJAMERICANS for Wisconsin Dells
Ask WISJAMERICANS about Chula Vista Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan H, General Manager at Chula Vista Resort, responded to this review
November 21, 2012
WisJamericans,

We appreciated you taking the time to provide feedback on your recent visit. Glad to see you had a great experience in Kaminski Brothers Chophouse as so many do.
I do hope that you may be able to visit us again soon for an overnight or dinner. Have a great holiday season.

Regards,

Dan Hoppe
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
52 reviews 52 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
“Disappointing if you really want "river view"”
2 of 5 stars Reviewed November 18, 2012

The Chula Vista Resort can claim to be on the river, and they can claim to have "river view" rooms, but the trees and distance to the river leave one wondering how they can get away with such claim.

The rooms are very nice, spacious and a good value, especially if you want a mega-resort complex including waterpark theme and activities for kids, but it was not the sort of pleasant get away by the river I had hoped for. Several times I found myself lost in the complex, just because I'd wanted to take stairs instead of an elevator, and one evening trying to head off for dinner I ended up in a distant building, far from my parking lot. There are a lot of rooms, and extensive conference center, no retreat in the woods.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Robin B about Chula Vista Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan H, General Manager at Chula Vista Resort, responded to this review
November 20, 2012
RobinB,

We appreciate you being with us on your recent journey to the Wisconsin Dells, I am sorry that we did not fully meet your expectations.
I do hope that you may be able to give us another opportunity to be of service in the near future.
Have a good holiday and safe travels.

Regards,

Dan Hoppe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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15 helpful votes 15 helpful votes
“Great Time”
5 of 5 stars Reviewed November 17, 2012

Stayed at Chula Vista Resort in October for a wedding reception. It was a great time. We did not visit the indoor water park, but made use of other options such as food and beverage. The food was great (try the breakfast buffet). Our room was well appointed and very nice. We will stay there again.

Room Tip: Our room had a balcony overlooking the river. The weather was perfect for enjoying the quiet and be...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 7 more reviews by ProfessorHolland for Wisconsin Dells
Ask ProfessorHolland about Chula Vista Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan H, General Manager at Chula Vista Resort, responded to this review
November 20, 2012
Professor Holland,

Thank you so much for being with us on your recent trip to the Dells. It was nice to see tht you had such a great time in October.
We look forward to being of service to you again in the near future.

Regards,

Dan Hoppe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McHenry, Illinois
1 review
1 helpful vote 1 helpful vote
“"The Club" at Chula Vista Resort”
4 of 5 stars Reviewed November 17, 2012

We have been in "the club" for a little while now and it is nothing but a scam!!! If you at all are thinking about joining please don't sign anything until you have a lawyer look it over. They made all kinds of promises that they do not keep. The hotel it's self is very nice place and we have always had a good time staying there but please I can not stress enough not to get suckered into "the club" because you will be very disapointed.

Room Tip: The rooms on the side of the river are very nice and you have an awsome view.
See more room tips
  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Joyce D about Chula Vista Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Fun with the Family”
4 of 5 stars Reviewed November 15, 2012

The resort was clean and family friendly. We are a family of six and booked a junior suite that includes two queen size beds and a pull out sofa. The room also has a microwave and fridge. The kids loved the indoor water park.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Olivia C about Chula Vista Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan H, General Manager at Chula Vista Resort, responded to this review
November 16, 2012
Oliva C,

Great to have you with us on your recent journey to the Wisconsin Dells and thank you so much for taking the time to provide feedback on your stay.
We look forward to seeing you again soon on your next visit.

Regards,

Dan Hoppe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chula Vista Resort

Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Hotel
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Address: 2501 River Road, Wisconsin Dells, WI 53965
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 76 hotels in Wisconsin Dells
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 
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Chula Vista Resort
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