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Chula Vista Resort: Traveler Reviews

3.5 of 5
2501 River Road, Wisconsin Dells, WI 53965
Hotel amenities
Chula Vista Resort
Ranked #40 of 76 hotels in Wisconsin Dells
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999 reviews from our community

Traveler rating
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    319
    190
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    126
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Families
616
 
Couples
93
 
Solo
3
 
Business
54
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Gladstone, Michigan
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
“We joined "The Club"”
5 of 5 stars Reviewed June 4, 2011

I could go on and on about this hotel/resort..... Overal- this is the best place to stay for value on the dollar. We go to many of the waterparks in the area, paying the day fee- but this is the only place we now stay. We have stayed at the Kalahari and the Wilderness.... neither compare and we were disappointed at the other locations. We always go with our 2 toddlers and my parents- once also bringing my sister and her husband. So we stay in either a 2 or 3 bedroom condo... for the same cost that a suite at any hotel would be.

We have joined "The Club" at Chula Vista- that is how much we plan on returning. The waterpark is great, toddler through adult friendly, the restaurants are wonderful... location is good: only a 5-8 minute drive to 'down town'.

  • Stayed November 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex, Wisconsin
1 review
1 helpful vote 1 helpful vote
“Love Chula Vista”
5 of 5 stars Reviewed June 3, 2011

We have been vacationing at Chula Vista for years and it just gets better everytime.
The staff has always been friendly and helpful.
We love that it is on the river. You get a feeling that you are away from all the activity and relaxation settles in.
The made to order Omelets are heavenly. A great way to start the day.
Looking forward to a return trip.

Room Tip: Try to book a room on the river side
See more room tips
  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ydebbie about Chula Vista Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parts Unknown
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Nice stay but iffy on a return visit”
4 of 5 stars Reviewed June 3, 2011

Stayed on Memorial Day. I was a little nervous about the stay based on some past reviews but overall we enjoyed it. We stayed in one of the golf villas. There are two buildings next to the golf course and across the road from the main resort. Very nice room and very quiet. One draw back is there is no swimming pool or resturants of any sort there - all swimming and dining is at the main resort. They offer a shuttle service from your building to the main resort - never waited more than a minute for a ride.
The outdoor water parks are severely undersized for the size of the resort. 3-4 smaller water slides and very small pool. I never saw the lazy river. The wave pool is behind the main resort over looking the Wisconsin River - very nice view. The wave pool itself was only about the size of a good sized home pool and only about three feet deep. The indoor water park was very nice - lazy river, 3-4 water slides, kiddie areas and a water roller coaster (my 10 and 7 year old boys loved it).
All of the personnel were great - no issues whatsoever. The only issue we did have was that because attendance was so low, they closed all outdoor activites on Tuesday. Only the indoor park was running. There couldn't have been more than 20 people in the indoor park before we left. As a matter of fact attendance throughout the Wisconsin Dells attractions has been down noticeable (weather?).
We would probably go back ahead but next time know we may have to look off site for more activites.

  • Stayed May 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Knuckledragger62 about Chula Vista Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prospect Heights, Illinois
1 review
“"Awesome Resort. We'll be back!"”
5 of 5 stars Reviewed June 1, 2011

The service was just wonderful. We stayed at a 3 bedroom condo and it was just amazing. Everything was super clean. Not to mention all the coupons we got for different places. I do recommend it. Such a nice place. Will for sure go back :)

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oconomowoc, Wisconsin
1 review
2 helpful votes 2 helpful votes
“Ok, expected better”
3 of 5 stars Reviewed May 22, 2011

Was here for the weekend with my wife and 3 children. This was our first time at Chula Vista as we normally stay at the Wilderness. Parking was horrible. We ended up parking 3 lots away from our entrance. The parking problems are not exclusive to Chula Vista as the wilderness has issues as well, just not as bad as here. We stayed in a 2 bedroom condo which was huge (1500 sq/ft). It was very clean and well decorated and quite affordable with the "May Days" special. Hallways were extremely noisy and there seemed to very little sound proofing in the room. Waterpark was OK, the little kids area was nice and the water slides were good, but not enough tubes in the lazy river and the park in general was not as large as the ones at the Wilderness so it gets full quickly. Hotel offers free wi-fi but it is not much better than dial up for speed, you have to pay extra if you want faster speeds. Overall it was an OK hotel and waterpark but think I will spend the little bit extra next time to go back to the Wilderness.

  • Stayed May 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chulavistaresort, Manager at Chula Vista Resort, responded to this review
May 25, 2011
It is with great regret and concern that we have read your review of Chula Vista Resort and the problems you have had with our service.I would like to make an apology on behalf of Chula Vista Resort. We do realize there has been a problem with this matter for a while now and let me assure to you that we are taking all the steps we can to change it. We hope that you will consider giving us another opportunity to serve you in the future. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chula Vista Resort

Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Hotel
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Address: 2501 River Road, Wisconsin Dells, WI 53965
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 76 hotels in Wisconsin Dells
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 
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Chula Vista Resort
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