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“Nice hotel at a good location. Great staff.” 3 of 5 stars
Review of BEST WESTERN Ambassador Inn & Suites

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BEST WESTERN Ambassador Inn & Suites
610 South Frontage Road, Wisconsin Dells, WI 53965-9674   |  
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Ranked #29 of 80 Hotels in Wisconsin Dells
Halliday ND
Top Contributor
58 reviews 58 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
62 helpful votes 62 helpful votes
“Nice hotel at a good location. Great staff.”
3 of 5 stars Reviewed August 17, 2014

Nice hotel with a very helpful staff. Rooms were comfortable but it is a bit noisy. Location is next to a Denny's restaurant which was surprisingly good. The location is near all the attractions and the swimming pools were nice as well.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, General Manager at BEST WESTERN Ambassador Inn & Suites, responded to this review, August 28, 2014
Thank you so much for taking the time to provide our hotel with feedback from your recent stay. We are so pleased that you enjoyed your stay with us as well as our pool areas. Our great location is one of our best features and we are very glad you agree! We look forward to welcoming you back!
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358 reviews from our community

Traveler rating
    95
    126
    82
    35
    20
See reviews for
188
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9
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 15, 2014

The room and hotel overall were nice. The bed was very comfortable and it was nice to see a fridge and microwave in the room. However, it was extremely loud in the morning with lots of screaming people in the hall so the morning wasn't great. Also, the internet speed was very slow.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, General Manager at BEST WESTERN Ambassador Inn & Suites, responded to this review, August 17, 2014
Thank you so much for taking the time to provide our hotel with feedback from your recent stay. We are pleased that you enjoyed your stay with us. I do apologize that you experienced difficulties with the internet and we will look into that. We look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MENASHA
1 review
5 of 5 stars Reviewed August 14, 2014

Group party of 22 in 7 rooms. Excellent location. Excellent and friendly/courteous service. Excellent value. Party included 11 children. Breakfast for 22 two days. Waterpark admission for 22 two days. Great location to Golf at Trappers Turn. Short ride to County Bumpkin. Lunches at Culvers & Two Brothers. Dinner at Paul Bunyan & Dynasty Chinese. Highly recommend this property. Previous Group stays at Lundington MI & LaCrosse WI. WOW!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, General Manager at BEST WESTERN Ambassador Inn & Suites, responded to this review, August 17, 2014
Thank you so much for taking the time to provide our hotel with feedback from your recent stay. We are so thrilled that you all enjoyed your stay with us as well as the many great amenities that we offer, like the waterpark passes and continental breakfast. Being located close to all the local attractions is one of our features that many people find very convenient, and I’m glad you agree! I will share your wonderful comments with our staff as well! We look forward to welcoming all 22 of you back!
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Chicago, IL
1 review
3 of 5 stars Reviewed August 14, 2014

Nice place to stay, kid friendly, nice pool open till 10PM, convenient to downtown and tourists attractions, choice of two water parks: Olympus and Chula Vista. If you would like to enjoy also breakfast, definitely go somewhere else. My 5 year old loved the game room.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, General Manager at BEST WESTERN Ambassador Inn & Suites, responded to this review, August 17, 2014
Thank you so much for taking the time to provide our hotel with feedback from your recent stay. We are happy that you enjoyed your stay with us and the free passes to both great waterparks that were included, as well as our game room. We look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, United States
1 review
2 of 5 stars Reviewed August 11, 2014

My family has always come to Wisconsin Dells when I was a little girl, and we stayed always stayed at Best Western on Frontage. So when my husband and I decided to take our kids to Wisconsin Dells of course we would stay at the Best Western. To my surprise the hotel has went down. First our sofa sleeper was broken, The Jacuzzi that my husband and I was so looking forward to using was dirty upon arrival. We had no room cleaning after the first night of our stay. When calling to alert about my problems, the staff was not very friendly. I will just say that you can stay here at your own risk.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, General Manager at BEST WESTERN Ambassador Inn & Suites, responded to this review, August 17, 2014
Thank you so much for taking the time to provide our property with feedback from your recent stay. Your input and the feedback from all our guests is vitally important to us. I want to apologize that your stay did not meet your expectations and you experienced problems with your room and that you were not serviced by Housekeeping. I will speak to our staff about your concerns and comments to help prevent situations like yours from occurring. We would love to have you give us another chance and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MINDEN
Top Contributor
94 reviews 94 reviews
41 hotel reviews
Reviews in 52 cities Reviews in 52 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 10, 2014

The room was clean and beds were comfortable. When we arrived we were told room wasn't ready and not guaranteed until 4:00 and they recommended pre-registering. When we returned they told us we didn't have a room and that it was cancelled. They did relocate it finally. Staff did not tell us about breakfast. How to get waterpark passes or even where our room was. Not very friendly or helpful at all. Breakfast was your basic stuff we ended up eating elsewhere. The location is good and the rooms are pretty quiet.

Stayed August 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, General Manager at BEST WESTERN Ambassador Inn & Suites, responded to this review, August 17, 2014
Thank you so much for taking the time to provide our property with feedback from your recent stay. Your input and the feedback from all our guests is vitally important to us. I want to apologize that your stay did not meet your expectations and you experiences problems checking in. Customer service is very important to us and I will definitely share your comments with our staff so that we can better serve all the guests that are staying with us and to make sure they are informing everyone correctly about the hotel’s amenities. We would love to have you give us another chance and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin Dells, United States
1 review
2 of 5 stars Reviewed August 10, 2014

I booked via telephone and was quoted a rate $50 less than what I ended up being charged. Our room keys did not work well and the beds were hard. It was quiet and clean but could have stayed somewhere more conveniently located for the waterparks for nearly the same rate with far more to offer.

  • Stayed August 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, General Manager at BEST WESTERN Ambassador Inn & Suites, responded to this review, August 17, 2014
Thank you so much for taking the time to provide our property with feedback from your recent stay. Your input and the feedback from all our guests is vitally important to us. I want to apologize that your stay did not meet your expectations and you experienced difficulties booking and with your rooms keys. We would love to have you give us another chance and we look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Ambassador Inn & Suites

Address: 610 South Frontage Road, Wisconsin Dells, WI 53965-9674
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $
Number of rooms: 180
Official Description (provided by the hotel):
Nestled in the heart of Wisconsin's largest resort area, the BEST WESTERN Ambassador Inn & Suites offers an idyllic getaway for business or pleasure. Our facility offers spacious two queen rooms, private Jacuzzi suites, and family suites with kitchens. Other amenities include indoor and outdoor heated pools, whirlpools, high speed internet access, and in-room coffee. From waterparks to skiing, golf courses to shopping, you'll find an endless array of activities at your fingertips. Hotel guests will be conveniently located less than one mile from Trapper's Turn Championship 18 Hole Golf Course and four miles from Wisconsin Dells skiing at Christmas Mountain. Families especially will love the variety of water parks and other local attractions within a short distance from the hotel including Noah's Ark, America's largest waterpark, Mt. Olympus Water and Theme Park, and the Original Ducks on the scenic Wisconsin River. Whether you want to stay relaxed or stay productive, stay in the heart of it all at the Best Western Ambassador Inn & Suites. ... more   less 
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Also Known As:
Best Western Ambassador Inn And Suites
Best Western Ambassador Hotel Wisconsin Dells
Best Western Wisconsin Dells
Wisconsin Dells Best Western

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