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“Great place for a small group” 4 of 5 stars
Review of BEST WESTERN Ambassador Inn & Suites

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BEST WESTERN Ambassador Inn & Suites
2.5 of 5 Hotel   |   610 South Frontage Road, Wisconsin Dells, WI 53965-9674   |  
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Ranked #28 of 72 Hotels in Wisconsin Dells
Rock Island, Illinois
1 review
“Great place for a small group”
4 of 5 stars Reviewed July 22, 2014

Room was in great shape. Only downside was the room slept 8, but only 1 bathroom. The drain in the shower was very slow and the water filled up the bottom of the tub which made it even longer for each of us to get ready

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, General Manager at BEST WESTERN Ambassador Inn & Suites, responded to this review, July 24, 2014
Thank you so much for taking the time to provide our hotel with feedback from your recent stay. We are so pleased that you enjoyed your stay with us as well as your room and I do apologize that you had problems with your shower drain. We will make sure to take care of that. We look forward to welcoming you back!
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405 reviews from our community

Traveler rating
    110
    144
    89
    40
    22
See reviews for
220
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Any
English first
Kaukauna, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed July 21, 2014

We attended a family wedding in the Dells, and the staff was extremely friendly and helpful. We were able to get around the Dells easily, and it was easy to re-locate our hotel after a day of exploring. The breakfast area was very warm, but we could sit in the lobby also. I wish that they would have had another protein option besides hard boiled eggs. I'm allergic to eggs, and even peanut butter would have helped.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, General Manager at BEST WESTERN Ambassador Inn & Suites, responded to this review, July 24, 2014
Thank you so much for taking the time to provide our hotel with feedback from your recent stay. We are so happy that you enjoyed your stay with us! I will share your wonderful comments with our staff as well as taking your feedback about the breakfast offerings under consideration! We look forward to welcoming you back!
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 21, 2014

For the most part the hotel was nice... clean... cordial. The older Caucasian women running the breakfast was short and rude both mornings.... half and hour before it ending yelling last call... jelly and hard boiled eggs not restocked.... when asked very snarky.. I saw I saw a man in line and she took the juice out of machine just as he got to it... I understand it's complimentary. .. just seems unprofessional.... otherwise nice affordable place to stay.

Stayed July 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, General Manager at BEST WESTERN Ambassador Inn & Suites, responded to this review, July 24, 2014
Thank you so much for taking the time to provide our property with feedback from your recent stay. Your input and the feedback from all our guests is vitally important to us. We are glad that you found the hotel nice and clean but I am very sorry that you had problems during your breakfast. We will definitely address those issues with our staff so that they do not happen again. We would love to have you give us another chance and we look forward to welcoming you back.
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lincoln, United States
1 review
5 of 5 stars Reviewed July 21, 2014

We came into the lobby with no reservation set up. Saturday night 9:00pm. Front counter was very quick and helpful, got us right in. I was very pleased with our stay. The hotel does have an restaurant that I had breakfast in. It was not included in our room rate, but the food was very good, service was fast. I was in and out quickly and back on the road.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, General Manager at BEST WESTERN Ambassador Inn & Suites, responded to this review, July 24, 2014
Thank you so much for taking the time to provide our hotel with feedback from your recent stay. We are so happy that you enjoyed your stay with us and the check-in process went smoothly for you. We look forward to welcoming you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wisconsin dells, United States
1 review
3 of 5 stars Reviewed July 21, 2014

original room wasn't ready at time of check in yet we were told it was. internet connection wasn't very reliable. tacky soap dispenser in shower. the room doors don't close on their own and neither did the stairwell ones.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, General Manager at BEST WESTERN Ambassador Inn & Suites, responded to this review, July 24, 2014
Thank you so much for taking the time to provide our property with feedback from your recent stay. Your input and the feedback from all our guests is vitally important to us. I want to apologize that your stay did not meet your expectations and you experienced difficulties with the check-in process, as well as the Wi-Fi. We will also look into your concerns about the doors not functioning properly. We would love to have you give us another chance and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Excelsior Springs, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 19, 2014

Everything we experienced in the hotel was very clean and all the staff was very helpful. The kids loved the pool and the pool hours were great. The only negative thing was the breakfast. The breakfast was always a hectic mess and it really wasn't a good breakfast.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, General Manager at BEST WESTERN Ambassador Inn & Suites, responded to this review, July 24, 2014
Thank you so much for taking the time to provide our hotel with feedback from your recent stay. We are so pleased that you enjoyed your stay with us as well as the pool area. We are looking into ways that we can improve the breakfast area so that it is more enjoyable for everyone. We look forward to welcoming you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo Grove, IL (Chicagoland)
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 18, 2014

This was our second time staying here. It is a moderate 3 star hotel. It comes with free breakfast and has a pool, hot tub and sauna. This time we got one of the suites with a separate living room that sleeps up to 6 with the sofa sleeper. The extra space was nice. The wifi was really spotty, that would be my one complaint. Everything else was fine. It came with a frig, coffee maker, microwave and kitchen sink. Provides conditioning shampoo, soap, lotion and mouthwash. Staff was ok, some friendly, some ok.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, General Manager at BEST WESTERN Ambassador Inn & Suites, responded to this review, July 19, 2014
Thank you so much for taking the time to provide our hotel with feedback from your recent stay. We are thrilled that you enjoyed your stay with us as well as your room and our many great amenities like our pool areas and our continental breakfast. We do apologize that you had problems with the Wi-Fi and will look into that. We look forward to welcoming you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Ambassador Inn & Suites

Address: 610 South Frontage Road, Wisconsin Dells, WI 53965-9674
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Ambassador Inn & Suites 2.5*
Number of rooms: 180
Official Description (provided by the hotel):
Nestled in the heart of Wisconsin's largest resort area, the BEST WESTERN Ambassador Inn & Suites offers an idyllic getaway for business or pleasure. Our facility offers spacious two queen rooms, King suites, and family suites with kitchens. Other amenities include indoor and outdoor heated pools, whirlpools, high speed internet access, and in-room coffee. From waterparks to skiing, golf courses to shopping, you'll find an endless array of activities at your fingertips. Hotel guests will be conveniently located less than one mile from Trapper's Turn Championship 18 Hole Golf Course and four miles from Wisconsin Dells skiing at Christmas Mountain. Families especially will love the variety of water parks and other local attractions within a short distance from the hotel including Noah's Ark, America's largest waterpark, Mt. Olympus Water and Theme Park, and the Original Ducks on the scenic Wisconsin River. Whether you want to stay relaxed or stay productive, stay in the heart of it all at the Best Western Ambassador Inn & Suites. ... more   less 
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Also Known As:
Best Western Ambassador Inn And Suites
Best Western Ambassador Hotel Wisconsin Dells
Best Western Wisconsin Dells
Wisconsin Dells Best Western

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