We stayed one night here and it was very clean and comfortable. Location is nice as well, close to many different restaurants and stores. There is a Walmart right down the hill (we walked) so if you've forgotten anything for your trip, it's convenient. We actually went and got some pool toys for my daughter because we forgot to pack some. I didn't have to deal with the front desk or any other staff but I didn't hear of any complaints from my boyfriend either. The pool area was small, but nice and clean as well. Plenty of fresh towels and we had it to ourselves for about 2 whole HOURS! Beds were also very comfortable and I LOVED the pillows and crisp, soft, white comforters! Very nice hotel!