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“An old friend” 3 of 5 stars
Review of Radisson Hotel Milwaukee West

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Radisson Hotel Milwaukee West
3.5 of 5 Hotel   |   2303 N Mayfair Rd, Wauwatosa, WI 53226   |  
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Ranked #2 of 5 Hotels in Wauwatosa
madison
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“An old friend”
3 of 5 stars Reviewed August 16, 2011

If you've read my reviews, you know that I am particular about hotels. That being said, I like the Radisson, and most of it has to do with a front desk clerk who saved our weekend two years ago. Suffice it to say, we left a "boutique" hotel (that was being renovated) at 4:30 a.m. that had a broken t.v., no heat and after I had developed a rash from the bedding. The Radisson rescued our weekend.

While we were at the epicenter of disaster, we called every hotel downtown to ask if they had a room for the rest of the night and Saturday. Nobody had rooms - along with the baseball game, the Bucks were in town and there were about 87 beer and/or cheese conventions...at least by our count. We contemplated scrapping our weekend and driving back to Madison, but I was just way too tired to drive. So, at 5 a.m., two tired and grumpy people pull into the driveway of the Radisson and I send my husband in ask (beg) for a room.

According to my husband, the woman looked at my husband cheerfully and asked, "sure, would you like a queen or a king?" Oh my god, we have choices?! SOLD! He came running out with the news and I slammed the car into a parking spot.

So, in all of my hotel snobbery, I never thought much of the Radisson...until I was delirious with sleep and hives and facing a 90 minute drive in the rain. That might have clouded my judgement, but my husband and I have returned several times over the past couple of years, and here is why:

The bed at the Mayfair Radission is fantastic and the sheets are very high quality. In my opinion, this is the most important thing about a hotel room, and the Radisson has not cut corners on the bedding.

The location is fantastic if you are going to Miller Park. It is, literally, 5 minutes away and you can park in one of the neighborhoods and walk to the game. It is also close to a restaurant that we like (Juniper 61) which is straight shot down North.

Finally, the staff have been great. From that very kind woman who sheparded two tired souls into her hotel to everyone thereafter, the staff of the Radisson is five-star.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BPeterson2303, Manager at Radisson Hotel Milwaukee West, responded to this review, August 19, 2011
I am so happy to hear that the Radisson was able to come to the rescue! As a manager, it makes me very happy to hear that our staff has treated you well and that the accomodations that we provide here at the Radisson have made you come back. I thank you for everything you had to say about the hotel. We appreciate the feedback. Thank you for your business and we hope to see you on your next visit to Milwaukee!
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154 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Richmond, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 11, 2011

Room was clean and Hotel staff friendly. Great location. Room was small with the beds taking up the entire room. Shower was poor; curtain kept falling off wall and water ending up everywhere. Worst was the maid service in the morning; we were on vacation and wanted to sleep in each morning but the maids were letting other room doors slam shut on the safety lock over and over again. Expected more for the price.

  • Stayed June 2011, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BPeterson2303, Manager at Radisson Hotel Milwaukee West, responded to this review, August 11, 2011
Thank you for your nice comments about our friendly staff and room cleanliness. I am very sorry to hear that you had some concerns with the maid service. Can you please contact me directly so we can discuss this? I can be reached at either 414-837-2118 or brian.peterson@radisson.com. Thank you for your business!
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Noblesville, Indiana
1 review
4 of 5 stars Reviewed August 9, 2011

very nice property, good location right off the main highway, and very accomodating.

  • Stayed August 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BPeterson2303, Manager at Radisson Hotel Milwaukee West, responded to this review, August 11, 2011
Thank you for your wonderful comments, and thank you so much for your business!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar Rapids, IA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 1, 2011

Went to Milwaukee to attend the Brewers game. The desk staff was friendly and organized during a rush of people trying to check in three hours before the game started. The hotel was in the midst of remodeling it's restaurant, which it notes on its website. But they were still able to provide a morning breakfast buffet by setting up in the bar/lounge area. The food was good-- the usual hash browns, eggs, sausage or bacon, pancakes, fresh fruit, cereal, juice and coffee. Wait staff was friendly and attentive.

I came down with the flu soon after we arrived in Milwaukee, so ended up spending most of my weekend in our room. The Select Comfort beds were a welcome treat, and our room seemed to have well-insulated walls, ceilings, floors. Our checkout was Sunday, and the hotel allowed me to stay in the room two hours past checkout (no charge) while my friends went to the zoo. Really appreciated that. We would definitely stay there again!

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BPeterson2303, Manager at Radisson Hotel Milwaukee West, responded to this review, August 4, 2011
I am so sorry to hear that you came down with the flu while in Milwaukee! It is never fun to get sick when you are away from home. However, I am so glad that our staff and your room made you feel as comfortable as possible during your stay. Thank you for your wonderful comments!
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Chicago, IL
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed July 30, 2011

I have stayed here numerous times for business and it's great. Comfortable beds (a chance to try the sleep number beds) great room service, and clean rooms. It's close to all highways so we have stayed here for baseball games as well.

  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BPeterson2303, Manager at Radisson Hotel Milwaukee West, responded to this review, July 31, 2011
Thank you so much for your nice comments about our hotel! I will pass on your comments to the restaurant manager and the housekeeping manager so they can see their employees are providing great service. Thank you for your business and we hope to see you soon!
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Reedsburg, Wisconsin
1 review
4 of 5 stars Reviewed June 5, 2011

When first arriving at our assigned room we noticed the room next door was having a HUGE party. We quickly realized we were not in for a quiet night. Upon asking for a different room the man at the desk responded immediately and even offered us a nice upgrade to the Executive Level floor to an end room which gave way for a quiet night! Had slight problem with getting air conditioning running but was addressed and fixed immediately! We received great service when problems arose...to me that is worth a lot! Would stay here again! Great location and easy access to Mall and Zoo. Very comfortable Sleep Number beds!

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BPeterson2303, Manager at Radisson Hotel Milwaukee West, responded to this review, July 28, 2011
I am sorry to hear that you had a few issues with your room, but am very happy to see that our employees fixed those problems and upgraded you to make your stay more comfortable. Thank you again for your wonderful comments about our great service!
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Nekoosa, Wisconsin
Top Contributor
60 reviews 60 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 26, 2011

My niece had her wedding reception at the hotel, and booked rooms for all of us. The rooms were really comfortable, exceptionally clean (I am very picky, I used to be a maid), and the hotel is right across the hotel from Mayfair.
The wedding reception was simply wonderful from start to finish. The customer service from the staff was just so incredible! The young man who waited on our table was also our waiter at breakfast, and we talked about what a long day it would be for him. He just kept smiling, and was very gracious. The food was so good, there was nothing I had that I didn't like! The main thing I have to stress is the service. From the maids, to the waitstaff in the restaurant, to all the staff that worked the wedding, it was just great! Thanks for a wonderful wedding memory!

Room Tip: Sleep number bed
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  • Stayed May 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BPeterson2303, Manager at Radisson Hotel Milwaukee West, responded to this review, July 28, 2011
Thank you so much for the wonderful comments about the hotel and its employees. I have passed on your comments to the banquet department who ran the wedding so all of the banquet staff will know how wonderful of a job they did. Thank you!
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Additional Information about Radisson Hotel Milwaukee West

Address: 2303 N Mayfair Rd, Wauwatosa, WI 53226
Phone Number:
Location: United States > Wisconsin > Wauwatosa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Wauwatosa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Radisson Hotel Milwaukee West 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
150 beautifully appointed guest rooms. Contemporary style furnishings and commissioned artwork create the intimate feeling of a boutique hotel. Complimentary parking and Wi-Fi in all guest rooms and public areas. For a vigorous workout, visit our fitness center. Here you'll find the latest cardiovascular and weight training machines which are available 24 hours. Also available is our indoor pool open from 5am-11pm every day. Jimmy's Island Grill & Iguana Bar is now open! Visit the new restaurant and bar for breakfast, lunch or dinner everyday. Hours are listed below. Monday-Thursday: 6:30am to 10pm, Friday: 6:30am to 11pm Saturday: 7am to 11pm, Sunday: 7am to 10pm, Bar is open from 11am until midnight (or later) everyday. We are conveniently located across the street from Wisconsin's premier shopping center, Mayfair Mall, with over 180 stores and many different dining options. We are only minutes from Dave & Busters, the Milwaukee County Zoo, Miller Park, State Fair Park and the Milwaukee Mile. The hotel is within 10 minutes from the Henry W. Maier Festival Grounds, Potowatomi Bingo & Casino, Harley Davidson Museum, Miller Brewery, ...Bradford Beach and the excitement of downtown Milwaukee. Follow us on Twitter or Like us on Facebook to receive the latest news and specials! ... more   less 
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Also Known As:
Radisson Milwaukee West
Radisson Wauwatosa
Wauwatosa Radisson
Radisson Hotel Wauwatosa

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