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“After several visits and chances given...we won't be going back.” 2 of 5 stars
Review of Pizza Hut

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Pizza Hut
210 S 1st Ave, Wausau, WI 54401
715-842-5629
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Ranked #94 of 135 Restaurants in Wausau
Restaurant details
Wausau, Wisconsin
Contributor
14 reviews 14 reviews
12 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“After several visits and chances given...we won't be going back.”
2 of 5 stars Reviewed December 8, 2013 via mobile

We used to frequent this Pizza hut last year
Service was better (3 to 4) waitress remembered us and deserved a good tip. Now it is terrible no better than a 1. Waitress is lucky to remember her own name. Why ask if we want drink refills if you're never going to bring them?
Atmosphere is always the same...dark dingy old Pizza Hut
Value was better because the food was there and fresh. Now...buffet is set up late and poorly maintained.
Food has been less desirable and there has been less variety. We used to be asked if there was a particular pizza we liked and soon it came out. Now if we ask if a certain pizza is coming we have overheard the answer to our waitress be "I can't guarentee what will come out this end of the oven" from one cook. REALLY! How then do you do actual "orders". Carry-out customers are continually complaining. Lost, late, incorrect...I guess they can't guarantee.
Last week we even had to eat on paper plates...no more than 10 people in the restaurant.

Feel free to read all of the "great" review cards posted in their entrance. There is no drop box for review cards in the restaurant. You have to give them to the staff that just served you. We are pretty sure our negative ones never make it to the manager/owner.

  • Visited December 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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