Stayed here for two nights in November with my mother and sister. We were in town to visit family. Upon entering the hotel it appeared nice, very clean and nicely decorated. That is about all the good I have to say. There was a young woman who worked the front desk who always had a scowl on her face. When making a request to valet our car (there is no close overnight parking), or get linens for our pull out sofa she seemed very put out. She didn't offer any helpful information, anything we needed to know we had to pull out of her. Communication was definately a huge downfall at this hotel. The people don't communicate. It felt like we were expected to know how things were done there. There was not much useful information in the room as you normally find either. The checkout time could not even be found anywhere. The continental breakfast they have is next to nothing. Two small danishes, four cans of pineapple juice and a pot of coffee were all that was out at 7:30 in the morning. We never saw another soul. It was as though we were the only people there. There is no room service at this hotel, and not even a vending machine should you want a soda. We only saw the bar and restaurant open on Saturday. It is a shame because it is an attractive, historic area of downtown with nice little shops and galleries. The people at this hotel do nothing to make anyone want to come back again.
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