We're extremely unhappy with the management of this hotel. I called Tuesday 2/9/10 or Wednesday 2/10/10 to reserve two rooms for this coming June. The genetlemen took my credit card number and said he'd get back to me by the end of the week to confirm which rooms he had available. My daughter had requested a block of rooms for her wedding in June. They never called me back. I then called February 16th and had to leave a voice mail message asking them to please return my call and confirm rooms. No call back. I emailed them Wednesday 2/17/10 at this point telling them to cancel my reservations and to please reply as they did take my credit card number and I wanted confirmation of my cancellation. No email reply. I can't believe they run a successful business when customers are treated like more of a problem than asset to their business. We've informed our wedding guests to cancel their reservations and stay elsewheres. This is not a quality run business.
- Also Known As:
- Inn On The River Hotel Trempealeau
- Inn On The River Hotel