I called for a reservation and the person who answered was RUDE! I was spelling my name/email addy using..B as in boy etc. He told me to STOP TALKING LIKE THAT and just spell it. I did, he got it wrong AGAIN. I tried to correct him he yelled at me saying THAT"S WHAT I SAID. Which he had wrong again. If THIS is the first thing you get before you even stay there, there is NO WAY I would walk into your door. Customer Service classes are needed in this establishment!