We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Downhill Turn For Point El Mezcal” 2 of 5 stars
Review of El Mezcal

El Mezcal
5720 Windy Dr, Stevens Point, WI 54482
(715) 342-1521
Website
Menu
Improve this listing
Ranked #11 of 98 Restaurants in Stevens Point
Cuisines: Mexican
Restaurant details
Stevens Point, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
“Downhill Turn For Point El Mezcal”
2 of 5 stars Reviewed October 6, 2012

My husband and I have been patrons of El Mezcal for more than four years. We frequented the restaurant typically about twice a month. The first few years, the food was excellent and always consistent in freshness and flavor. The service was friendly, prompt and unwaveringly polite. We were for the first time about a year ago surprised at a less than rewarding experience there. We first noticed some new staff (a hostess and several waitstaff) who seemed distracted and very unhappy with their jobs, in other words: rushed and rude. The lights were almost all off and the music muted. This isn't a phenomenon at some restaurants, but it was here. I excused the atmosphere as it was aoout two pm on a weekday, and slow. Food was still quite good, but the order for our toddler's food (a soft beef taco, just cheese, and no beans) was fumbled three times and didnt arrive correctly until 25 min after his parents were served. We found ourselves apologizing to the waitress and not the other way around. Since then the food has taken a sharp downwards turn with every visit; dried out flavorless chicken, mushy 'off' tasting beef, gloppy rice liquefied beans, watery flavorless salsa, everything just seemed to be tasting less and less fresh. Just as noticable was the feeling of apathy nearly the entire staff seem to have adopted. We last visited our hometowns El Mezcal 3 and half months ago, and vowed to never return. Neither of us could think of a thing that tasted right or a positive quality in the service. On a whim, we stopped at the Wausau Restaurant while there and were rewarded with a upbeat, festive enviroment and staff. The food was beyond our hopeful expectations. We had forgotten how good it was , until that visit to Wausau's Storefront. It was worth the fuel and time spent to recieve the service and enjoy the food our hometown's version used to have.

  • Visited July 2012
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

46 reviews from our community

Visitor rating
    22
    15
    6
    2
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Stevens Point, Wisconsin
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
“Favorite Mexican Restuarant for 10 years...”
5 of 5 stars Reviewed September 18, 2012

Have gone to El Mezcal since they first opened in Marshfield in the old Dairy Queen. Then we moved to Stevens Point and were ecstatic when they opened another one here! Daughter has loved the food since she was a baby and the staff has always been helpful and cheerful! MUCH BETTER than Taco Bell and prices are comparable and food is better!

Visited August 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Racine
Top Contributor
84 reviews 84 reviews
51 restaurant reviews
Reviews in 43 cities Reviews in 43 cities
85 helpful votes 85 helpful votes
“Best in the area”
4 of 5 stars Reviewed August 24, 2012

We came here for a quiet dinner and were pleasantly surprised. The food was GREAT, the service was courteous and prompt and the atmosphere was nice. I ordered a combo fajita, the meat was well seasoned, came out steaming and was plentiful. The only reason it doesn't get a five star rating is it truly isn't a five star place. That said, I would definitely return.

Visited August 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middleton, Wisconsin
Contributor
19 reviews 19 reviews
3 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
“One of the better Mexican Restaurants in the area.”
4 of 5 stars Reviewed August 20, 2012

Service has always been quick and friendly. Food prices are fair, and portions are generous. Been to El Mezcal in Point many times. Is much more efficient and tasty than the one in WI Rapids.

Visited July 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Contributor
35 reviews 35 reviews
11 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
“Love this place”
5 of 5 stars Reviewed June 18, 2012

This is mine and my boyfriend's favorite restaurant. The food is always delicious, the servers are great, and the atmposhere is nice. They have a huge menu with a good number of vegeterian selections. El Mezcal rocks!

  • Visited June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed El Mezcal also viewed

 
Stevens Point, WI
 

Been to El Mezcal? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage El Mezcal, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.