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“Never Disappointed” 5 of 5 stars
Review of BEST WESTERN American Heritage Inn

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BEST WESTERN American Heritage Inn
2.5 of 5 Hotel   |   101 W Maple Street, Spooner, WI 54801   |  
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Ranked #1 of 4 Hotels in Spooner
Certificate of Excellence 2014
Hastings, Minnesota, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Never Disappointed”
5 of 5 stars Reviewed May 11, 2014

We have a place to call a home away from home. When we come to visit relatives this is the only place we will stay. The employees are always friendly and very accommodating. The rooms are always clean and we were able to take advantage of the grill on the large deck with the beautiful view of the river during out last visit. As always, the kids love he pool and waffles!
Since we visit the area four to six times a year. We are happy to have a stress free stay at he Best Western. With no more wondering where to stay. We have the peace of mind knowing that we will be treated with respect and that our needs are always accommodated.
We highly recommend this hotel if you are in the area.
Jana

Room Tip: Any of the river view rooms will give you a great view right from your room!
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review, May 12, 2014
Dear Jana W,

Thank you very much for making us your home in Spooner, and for posting your wonderful review.Its guests like you who make our jobs of providing the highest standards of cleanliness, service and facilities very rewarding. We are very proud of our people and appreciate your recognition of jobs well done by our team. We look forward to welcoming you back and thanking you in person the next time you are here.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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114 reviews from our community

Traveler rating
    82
    28
    2
    2
    0
See reviews for
54
20
3
21
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Arlington Heights, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 24, 2014

Love this hotel! The people are friendly and the entire staff has a great deal of pride in how they maintain their property. One of the cleanest hotels we have ever stayed at! Won't stay anywhere else when we visit this area.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review, April 27, 2014
Dear John S,

Thank you very much for posting your wonderful review and rating about us. I'm glad you know you can count on us for the best in service and accommodations, and that you find us to be a good value. We look forward to welcoming you back and serving you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elmer, New Jersey
Top Contributor
223 reviews 223 reviews
28 hotel reviews
Reviews in 135 cities Reviews in 135 cities
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed April 12, 2014

This was my second stay here. I really enjoy its beautiful lakeside location. Pool is plus to just relax in after long day. Staff very friendly. Our room was very comfortable and cozy. Hotel is located adjacent to the "Wild Rivers Trail" used for area snowmobilers but also a great walking trail during the off-season! No complaints...nothing but compliments!

Room Tip: Make sure to ask for a room at the rear of the hotel facing the lake for a quiet night and a gorgeou...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review, April 14, 2014
Dear nicemeany,

Thanks so much for coming back to stay with us and taking the time to write and post your wonderful review. I'm glad you are happy with the service and accommodations we provide and appreciate your compliments. I hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galesville, United States
1 review
5 of 5 stars Reviewed April 9, 2014

This hotel, although it is small and inexpensive, is one of the cleanest I've stayed in. The employees seem to take great pride in servicing the customers and keeping the hotel clean. They put out chips and salsa in the evening which I thought was a nice touch! The breakfast selections aren't the best but it is good quality for what they do offer.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review, April 10, 2014
Dear Angela A,

Thank you for making the time to write and submit a review of our hotel. You, and guests like you, make our jobs of delivering the highest standards of cleanliness, service and facilities very rewarding. I'm glad we exceeded your expectations and look forward to serving you again on your next visit.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spooner, United States
1 review
5 of 5 stars Reviewed April 7, 2014

My daughter and I were staying in Spooner for the weekend. We utilized the pool every day we were there and the breakfast was very good. There happened to be a huge snow storm the night before we arrived (in April!), so the hotel was very busy. For being full for the weekend, the hotel was still kept very clean and all of the staff was VERY friendly and helpful. We will be staying here again!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review, April 10, 2014
Dear Ashley E,

Thank you for staying with us and posting your great review! I'm glad you are happy with what and how we do things here and really appreciate you recognition of jobs well done by our team. We look forward to welcoming you back and serving you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 29, 2014 via mobile

We headed to the Spooner, WI area for one last hurrah on the snowmobiles and lucked out with a special snowmobilers rate at this property. Friendly & helpful staff, clean room, nice breakfast and the warmest pool we have ever experienced! Seriously, bath water warm which felt great after 130 miles on the sled in one day. We will definitely stay here again if we head north to snowmobile another season.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review, March 30, 2014
Dear BurgWisconsin,

Thanks for staying with us and posting your great review and 5 star rating. I'm glad you found us to be a good value and that we met your lodging needs.We are very fortunate to be in an area that can be enjoyed in every season, and I'm glad you enjoyed your time here. I hope you decide to return and that we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manitowoc, Wisconsin
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 12, 2014

Very nice room, that was clean and comfortable. Staff was very pleasant to deal with. But the real star of the stay was the pool. Very warm and great time for the family. Really warmed us all up on a cold day.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review, March 16, 2014
Dear Nate H,

Thanks for staying with us and sharing your comments. It's always nice to receive positive guest feedback and we really appreciate your recognition of jobs well done by our team. I hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN American Heritage Inn

Address: 101 W Maple Street, Spooner, WI 54801
Phone Number:
Location: United States > Wisconsin > Spooner
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Spooner
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN American Heritage Inn 2.5*
Number of rooms: 45
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