Stayed 2 nights for a wedding,NO toiletries in room, not even a sliver of soap, when finally staff brought some, the shampoo had been used, sticky and not full, coffeemaker, but NO coffee or cups, dried puke in the wastebasket, candy wrapper behind nightstand, lots of dust on lampshades and lamp fixtures, mostly empty toiletpaper rolls. Breakfast had jar of peanut butter, instead of individual containers, no fruit or yogurt, coffee was brewed by 6a.m., but cups were locked up and with NO Styrofoam cups in our room, nothing for us to pour some coffee into! Unable to access pool with room key, had to be buzzed in, dirt in bottom of pool, weeds growing in patio cement, outdoor chairs dirty, no umbrellas. Overall, I'd say that the owners don't have a high level of understanding of what cleanliness is and that they have become cheap to the point of ridiculous to not keep rooms stocked with inexpensive things like soap, unused shampoo and cups- I would not recommend anyone stay here for ANY reason- you'd do better to sleep in your car!
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- America`s Best Inn & Suites Shell Lake Hotel Shell Lake