We arrived at 3:45 and checked in with the rather surly, uncommunicative teenage boy at the front office. When we unlocked our room we found it hadn't been cleaned from the previous guests. We reported this to the kid, who said "We were really full yesterday and it's early so the cleaners just didn't get to it yet." It was 45 minutes past check-in time but this fact didn't seem to matter to him. He told us it would be ready in 20 minutes. We returned at 7:00 to find the room still a mess. The teenage host was completely flummoxed by this news, made a phone call, said someone would come to clean it. By this time we were no longer interested in staying and asked for a refund. The kid told us we should go to the motel restaurant and ask to speak to a manager. This manager did immediately agree to the refund, but his apology was weak and he told us "There are plenty of other places to stay in Sheboygan." Well, when I booked the room six weeks in advance, it was actually the last room with two beds that I was able to find in the area. We simply cancelled our plans to spend the next day in Sheboygan and went home. I really didn't mind, as the glimpse we had of the accommodations was not promising at all. Just a remarkable experience in bad management and poor hospitality.
- Official Description (provided by the hotel):
- This 51 room economy motel is adjacent to historic Fountain Park. It welcomes guests with a grill your own Charcoal Grill Steakhouse & Family Restaurant, free wireless internet and expanded cable TV. Centrally located near the Stephanie H. Weill Performing Arts Center, John Michael Kohler Art Center, Sheboygan Marina and Lake Michigan. Whether your interests include charter fishing, shopping, theater, or if you are in search of relaxation; Fountain Park Motel is the perfect destination. ... more less
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- Also Known As:
- Fountain Park Hotel Sheboygan