On our last visit, my daughter and I ordered salmon and husband ordered steak. The steak had to be sent back to cook a little bit longer. This isn't a huge deal for us and it was excellent as usual when it came back out. Daughter's salmon was good but mine was not even close to being done. Salmon not being cooked through seems to be a common problem here as it happens too many times to me. I was hesitant to order it but did anyway. Back to the kitchen it went and it was cooked through when brought back to the table. I will no longer order the salmon. I was surprised that we were not offered any free appetizer coupon from the manager when the food was brought back to us. I've always been given a free appetizer coupon before when this happens. We never use them but it's the gesture that is appreciated.
The last few visits I've also noticed that some waitstaff is more busy sitting and chatting with friends than taking care of customers.
We'll continue to go but should we continue to encounter uncooked food and unattentive waitstaff we'll stop going. It's too bad because they really do have excellent steaks.
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