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“Good steaks but has gone downhill a bit” 3 of 5 stars
Review of Texas Roadhouse

Texas Roadhouse
4304 Gander Road, Sheboygan, WI 53083
920-457-7427
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Ranked #37 of 145 Restaurants in Sheboygan
Cuisines: Steakhouse
Restaurant details
Wi
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Good steaks but has gone downhill a bit”
3 of 5 stars Reviewed June 26, 2014

On our last visit, my daughter and I ordered salmon and husband ordered steak. The steak had to be sent back to cook a little bit longer. This isn't a huge deal for us and it was excellent as usual when it came back out. Daughter's salmon was good but mine was not even close to being done. Salmon not being cooked through seems to be a common problem here as it happens too many times to me. I was hesitant to order it but did anyway. Back to the kitchen it went and it was cooked through when brought back to the table. I will no longer order the salmon. I was surprised that we were not offered any free appetizer coupon from the manager when the food was brought back to us. I've always been given a free appetizer coupon before when this happens. We never use them but it's the gesture that is appreciated.

The last few visits I've also noticed that some waitstaff is more busy sitting and chatting with friends than taking care of customers.

We'll continue to go but should we continue to encounter uncooked food and unattentive waitstaff we'll stop going. It's too bad because they really do have excellent steaks.

  • Visited June 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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39 reviews from our community

Visitor rating
    14
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    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Madison, Wisconsin
Senior Contributor
24 reviews 24 reviews
16 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
“Won't go back anytime soon”
2 of 5 stars Reviewed June 11, 2014

1/2 full restaurant on a Wednesday night. Seated us with a child that needed a high-chair in high traffic area by bar when there were plenty of outlying areas clear. First waitress took order, never came back, later a waiter (Gilbert) came back to "replace" other one, no reason given. Brought drinks, but no water as requested. Waited about 45 minutes for salad and appetizer combo. Never checked on meal after served. Waited another 15-20 minutes after finished eating for bill. Plenty of staff there, just apparently all incompetent. Not atypical from other times eating there. Probably the last time will eat there.

  • Visited June 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manitowoc, Wisconsin
Senior Contributor
39 reviews 39 reviews
31 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
“Terrible! Don't waste your money!!”
2 of 5 stars Reviewed April 2, 2014

We are forgiving people and punished ourselves more than once. Out of a total of six visits we had one fairly good experience. Won't go back again.

  • Visited November 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manitowoc, Wisconsin
Senior Contributor
38 reviews 38 reviews
31 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
“a circus cowboy mess”
1 of 5 stars Reviewed April 1, 2014

Amazingly, still in business!
Between the peanut shells littering the ground, the young, incredibly nosey staff, and resulting lack of the ability to have an order correct, why would any sane parent or person go here?
Outside seating for reasonable people would improve things?

  • Visited May 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheboygan Falls, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
“not as good as other Roadhouses”
2 of 5 stars Reviewed February 8, 2014

Been there a couple times don't know why every time something is wrong. Not that great of service.Order is wrong long wait ask for a 20 ounce steak and they give you a 16 ounce steak with a 4 ounce bone.First time ordered a 20 ounce steak could not get it .Been to other roadhouses West Bend down in Chicago and down by Racine all of the others have been excellent.Steaks are great when they get it right.Just at the Sheboygan restaurant it does not compare very low quality all around bad.

  • Visited February 2014
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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