My parents have a cottage about 15 minutes from Cathy's. We come here at least 1-2 times every trip....it's a MUST!
Our oldest daughter (who is now 8) has life threatening food allergies to all tree nuts. Due to that, we never go out to restaurants, as it's too risky. However, Cathy's Ice Cream is so "sweet" for accommodating us! Every time we are in there, they allow us check the labels on the ice cream in the case. If it's safe for her, then they open a new container from the back that hasn't been used before. They also use a clean scooper so they don't contaminate my daughter's ice cream with any previous ice cream they scooped. The best part??? They don't act like we are being difficult. We are just making sure our daughter remains safe.
This last time we were in, they were SUPER busy, and I didn't know what would happen. The employee took her time with us, and allowed us to make sure my daughter was safe. I couldn;t thank her enough for making our family feel "normal" with us all eating the same food.
Oh, yeah! And there ice cream is YUMMY! Honestly, with all the great customer service we receive there the ice cream is secondary for us! It's so special to us to be able to have our daughter eat out like other people get to do! We've always had different employees, and all have been outstanding!!
Thank you Cathy's! We will be back in a couple weeks!!!
If you own or manage Cathy's Ice Cream & Candy Shoppe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.