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“Comfortable beds, convenient location” 4 of 5 stars
Review of BEST WESTERN PLUS Campus Inn

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BEST WESTERN PLUS Campus Inn
100 Spring Street, River Falls, WI 54022-2467   |  
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Ranked #1 of 5 Hotels in River Falls
Platteville, Wisconsin
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Comfortable beds, convenient location”
4 of 5 stars Reviewed April 11, 2014

This hotel is a must stay location if you have business or pleasure at the University of Wisconsin-River Falls. The bed was extremely comfortable. All other appointments were good. Friendly staff, clean throughout.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSCAMPUSINN, General Manager at BEST WESTERN PLUS Campus Inn, responded to this review, April 16, 2014
Dear Laura,

Thank you very much for your inputs on your recent stay. Best Guest experience is our foremost priority and thank you for recognizing it. We cater from leisure to the business guests with the full service restaurant and Bar. Looking forward to welcome you again on your next trip.

Sincerely,

Mit Shah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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75 reviews from our community

Traveler rating
    37
    22
    6
    7
    3
See reviews for
30
8
1
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Wausau, United States
1 review
5 of 5 stars Reviewed March 8, 2014

Very clean and well kept, front desk staff was exceptional and went above and beyond to make our stay great! Newly remodeled, very near UW River Falls and not far from the Twin Cities for a weekend trip although downtown River Falls is not to be missed!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSCAMPUSINN, General Manager at BEST WESTERN PLUS Campus Inn, responded to this review, April 16, 2014
Dear Mary Kay,

Thank you very much for staying with us and very important to see your feedback. I am very glad with my entire team that you & your family have enjoyed our hospitality. Looking forward to welcome you again on your next trip.

Sincerely,

Mit Shah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul, Minnesota
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 3, 2014

This location did a whole new renovation so the interrior looks fantastic. However, the contractor that put the windows in room 224 did not do a great job because the -20 degree weather that we experienced over the weekend was seeping through the cracks and that poor heater was going non-stop to keep the room warm. It was FREEZING in that room. That's the only complaint I have.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSCAMPUSINN, General Manager at BEST WESTERN PLUS Campus Inn, responded to this review, March 4, 2014
Dear Guest,

Thank you very much for your feedback. As you have mentioned that It is a new and very nice building and recently took over by new management. Your feedback is very important to learn about the building and do the necessary correction to improve guest experience.

Looking forward to welcome you again on your next trip.

Sincerely,

Mit Shah
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1 review
5 of 5 stars Reviewed February 24, 2014

This hotel was a wonderful surprise. Accommodations were excellent, the restaurant/bar Junior's was the best hotel experience I've had. The Fitness Center adjacent can be used by hotel guests and is a very large facility. Breakfast was OK, nothing spectacular. Overall a great place!

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSCAMPUSINN, General Manager at BEST WESTERN PLUS Campus Inn, responded to this review, February 25, 2014
Dear Guest,

Thank you very much for your feedback regarding your recent stay. My entire team is very happy to see one more happy guest and your words are very encouraging specially for the restaurant and bar staff. Our guest can use "Anytime Fitness" facility during their stay with out any additional charge. Looking forward to welcome you again on your future trip.


Sincerely,
Mit Shah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseville, United States
1 review
2 of 5 stars Reviewed February 7, 2014

Only stay here in Winter for the heated garage! The food is not edible, the staff is difficult to find, the sheets are of questionable cleanliness and security is non-existent. I would NEVER stay here for other than business and never in the summer or fall. Other hotels are available and are much better, This one has an underground heated garage which is good when the temperature is below zero.

  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSCAMPUSINN, General Manager at BEST WESTERN PLUS Campus Inn, responded to this review, February 8, 2014
Dear Mr. Donald,

Thank you very much for your feedback so we can work on each and every feedback where you have felt unsatisfied. This is the brand new property in River Falls where all our guests are enjoying well decor room with clean rooms. The breakfast is as per the Best Western Plus standard including hot and cold items. For the guest security, we have HD cameras through out the hallways, meeting room and other part of the property.

We are very sorry that we could not make an impression during your stay but looking forward to get an opportunity to serve you again.

Sincerely,

Mit Shah/GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cuba City, Wisconsin
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 30, 2014

The customer service was outstanding! Every employee was genuinel;y caring,nice and commited to making our stay the best it could be. Heated garage was fantastic feature during the polar vortex...this was awesome. The hotel looked newly remodeled. We had fantastic dinner at Juniors, their restaurant and lounge. We chose to have most of our meals at hotel rather than going out because the wonderful food quality at the restaurant---you could tell there was good quality ingredients and excellent culinary technique. Juniors bar fun atmosphere with very nice décor. This small town is lucky to have this great hotel...their staff really shines. They offer a variety of quick breakfast options, the waffles are fabulous...a must have! The room was elegant and very clean. You can tell the employees are happy and really care to make your stay the best it can. They really treated my husband and kids wonderfully at restaurant and throughout hotel..this really meant a lot to me!!! They are conveniently located right across street from campus. After I became more acquainted with the town the location is so great ...many different chain food options, nice grocery and several gas stations within the block. We dined at Juniors the first night and preferred to dine there the majority of our stay. The pool is small but adequate and a small hot tub. For a hotel their size it was a nice option and kids enjoyed. If in River Fallls or the Twin Cities this hotel will be my first and only choice ...number 1 because of their OUTSTANDING, Caring customer service. They were genuine and caring. Not fake, there is nothing better and more valuable than Good people doing Good. From the moment you arrive they Notice and Pay attention to you. They genuinely appreciate you choose them. It is refreshing and unforgettable.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSCAMPUSINN, General Manager at BEST WESTERN PLUS Campus Inn, responded to this review, February 4, 2014
Dear Guest,

Thank you very much behalf of entire team of Best Western Plus Campus Inn for recognizing all my team mates. We are proud of working and serving our most valuable guests, who comes to visit campus, business or leisure. Each of us always ready to grab an opportunity to create a comfort zone for our guest. We are very glad that you and your family have enjoyed each section of the property. We are looking forward to welcome you again. I personally would like to thank you again for such a wonderful feedback and it is very encouraging to each of us.

Sincerely,
Mit Shah - GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lacrosse, United States
1 review
4 of 5 stars Reviewed January 10, 2014

Our stay in River Falls was very satisfactory. Everything about this place was very good; the lobby, check in, lounge, and room amenities. The room we had was quiet and comfortable. I would recommend this hotel to anyone travelling in that area.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Campus Inn

Address: 100 Spring Street, River Falls, WI 54022-2467
Phone Number:
Location: United States > Wisconsin > River Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in River Falls
Price Range (Based on Average Rates): $
Number of rooms: 86
Official Description (provided by the hotel):
The BEST WESTERN PLUS Campus Inn, River Falls is now open in beautiful downtown River Falls. Our new facility will house not only the hotel and bar/restaurant, but also spacious banquet and meeting space. AnyTime Fitness is also located within the facility. Below ground parking garage as well as above ground parking will be available. The best benefit is that downtown businesses, shops, restaurants, and the university are all within walking distance. We are also excited to announce that the entire facility, including Junior’s Bar & Restaurant, is completely non-smoking! We are committed to being as “earth friendly” as possible. We feature a waste water natural runoff area as well as implement an extensive recycling program. ... more   less 
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Also Known As:
Riverview Hotel River Falls
Riverview Hotel And Suites

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