We took advantage of a Living Social deal to come to this Inn. Upon arriving we pulled up and entered the front door of the establishment. The front door is really only a stairwell with an old charm to it. The door on the left says "Restaurant" over it, so we established the restaurant location at that time. We went up the stairs looking for a desk to check in. On the second floor we found room numbers, and the third floor also. No desk to check in at. Very confused that we must have walked in the wrong door we started downstairs again. At the bottom of the stairs we ran into a group of people that were discussing the wine tour that we knew we were intitled to also as part of the deal. I'm guessing it was the owner who was instructing the other guest how to get to the winery. Unfortunately the owner does not have the best people skills, but I did believe he was on his way to do something else. Accessibility to more staff would be of great assistance to this inn. We got our wine tour tickets from him and learned that check-in would be on the second floor in the room that has no sign on it. A sign on the door would work wonders. We went to the wine tour and had a great time. Upon returning to the inn, we went to the second floor where the door to the room was open and we were able to check in. The lady checking us in was very polite and nice. She went over the list of policies, which is slightly long, but nothing that usually isn't obvious to anyone that cares about their personal property. She then personally showed us up to our room. She highlighted various parts of the room to us including the robes. She filled us in on info about dinner, breakfast, how to get ice, turn down service, etc. Even to point out attractions that we could view out of the windows. The room was nice. We were on the 3rd floor with a view of the harbor and lake. Great view to lay in bed and look out onto Lake Michigan. We went to dinner and had no wait in getting our soups/salad/bread. I asked the advice between Prime Rib and Rouladen, I love both, and the waitress was honest in saying they serve the Rouladen, but they are not a german restaurant, and that the Prime Rib is much better. I ordered the 12oz. Prime Rib and got a piece that was at least 18 oz. I cut meat for a living everyday and this was way more than what was ordered, but I loved every bite of it. It was great! They were out of the complimentary wine bottle, but replaced that with two glasses of wine per person which was accaptable. My wife had chicken wellington that was very good also. After our great meal we walked around town to work off our dinner before returning to bed. Bed was comfortable, but the furnace in the room was loud when it kicked on. The view also hindered the sleep for us in that we just wanted to keep looking out the window. Pillows were nice. They had complimentary coffee the next morning. We had to wait for 10:00 before brunch began on Sunday. Would be great if we could get our breakfast and move onto other activities. Brunch had a good selection with some regional specialties. They seemed to lack bread items though like toast and bagels. Very prompt in clearing the dishes and coffee refills. The only problem we had was with our water. First my wife noticed a bug in her water, and upon looking in mine found one also. I notified the waitress and she went for new water right away. She didn't know but I followed her as I was going back to the buffett. I was able to hear her tell her coworkers that she needed new water right away that there were bugs in it. She sounded like she really cared. Upon returning to the table my wife told me new water had been brought, but one of the new waters also had a bug in it. The server had already replaced it. Then the table next to us noticed they also had a bug. I think they looked like fruit flies, and makes me think that they must have an issue somewhere. Upon returning to the room I did my typical check for items we might have left behind. I tend to go searching for treasure from other people and checked under the bed. It would be well served to clean under the bed, even though that would require taking the bed apart. The room appreared clean, but the hidden areas needed alot of work, alot of dust and garbage (including receipts from 2008). It had a very up class feel though. I would recommend to others, just with the understanding that it could be better, but depends what you make of it.
- Official Description (provided by the hotel):
- We invite you to indulge yourself in the luxury and elegance of this magnificently restored 1902 turn of the century hotel. The Port Hotel Restaurant and Inn bring together award winning dining and gracious hospitality in an atmosphere of old world charm. The Inn offers gourmet breakfasts, down filled comforters, romantic fireplaces, breathtaking views of downtown Port Washington and Lake Michigan, all just 30 minutes north of Milwaukee. ... more less