I was pleased to find a cheap rate on a travel website, however when I checked out I found out that rate wasn't what I was charged. The person at the desk was not able to change the rate, but would leave it for a person on Monday. Not real happy with no resolution at the time. When I pressed she called her manager and got the rate approved, supposedly. Still waiting for confirmation. Up until this time, except for the inability to deal with the situation in real time, I was fine. At this point, the clerk got snippy with me. I see no reason for a person working in customer service, who isn't able to deal with a situation should get snippy with the customer.
Needless to say, when we decided to stay an extra night, we went to the other hotel in the area.
- Also Known As:
- Baymont Inn & Suites Plymouth Hotel
- Baymont Inn And Suites Plymouth
- Baymont Inn & Suites Plymouth Hotel Plymouth
- Baymont Inn Plymouth
- Plymouth Baymont Inn
- Reservation Options:
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