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“Strange Noise” 4 of 5 stars
Review of Hawthorn Suites by Wyndham Oshkosh

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Hawthorn Suites by Wyndham Oshkosh
3.0 of 5 Hotel   |   3105 South Washburn Street, Oshkosh, WI 54904   |  
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Ranked #8 of 12 Hotels in Oshkosh
San Marcos
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Strange Noise”
4 of 5 stars Reviewed February 16, 2013

We stayed in room 209 and there was a humming noise at all hours. It sounded like a pipe that was leading to the floor above us and any time someone would use water the pipe would hum. It wasn't a problem unless someone ran the water in the middle of the night. Mentioned it to the staff but could not duplicate the noise. Also, I needed to print boarding passes in the business center and it was like someone had hosted a party in the room with empty beer cans and soda cans. The housekeeping staff walk by this room constantly and didn't notice it.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki K, Manager at Hawthorn Suites by Wyndham Oshkosh, responded to this review, March 19, 2013
Dear AW :

Thank you for taking the time out of your schedule to share your comments regarding your recent stay at our hotel. We are looking into the Strange Noise, we are so thankful you let us know about it. If you would have just left it go we may have never known it was an issue.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly at (920) 303-1133.


Sincerely,
Vicki Koch
General Manager
Hawthorn Suites by Wyndham Oshkosh, WI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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189 reviews from our community

Traveler rating
    98
    49
    27
    11
    4
See reviews for
76
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Escanaba, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 13, 2013

I was so impressed with my stay at this hotel I couldn't wait to write this review:) First we arrived and was given the wrong room but after only a few short minutes the issue was fixed. We were even offered the option to call and get our room (which was a jacuzzi sweet) at the rate of the standard room. The front desk even brought my daughters milk we had forgot in the fridge when we were moved to our new room. We stayed here for 3nights on a mini vacation:) I have 3girls ages 2,4, and 11 who love swimming, and it is so nice when we go somewhere we really like!! There pool room is very comfortable. there water is so warm and the kiddy pool is perfect! There is a slide for the little ones and water comes out of a helecopter my girls thought that was so awesome:) the kiddy pool is about a foot deep so it was perfect for my 2yr old it is also right next to the big pool so you can swim and not have to chase after your baby lol it was the first time I was able to swim with my 4 and 11 yr old without chasing my 2yr old! we stay in about 20 hotels a yr and this was by far the bast ever! The set up is so perfect it is not too big and not too small for a little swimming. They also have a pool table IN the pool room which was perfect cause my husband doesn't really swim. the hot tub is also right there where you can see everything and actually enjoy yourself:) The breakfast was great and they had alot to choose from but early:) 6-9am. our room was very spacious and clean however they did have some type of bug in the window sills and more then a few:( My husband thought they were emerald ash bores. Nothing gross just a bug, though one did manage to come home with us!! Our stay was perfect and we paid for the jucuzzi hot tub but didnt really use it until the last day or so. when we did go to use it we realized it wasn't working right and let it be:( I was going to say something but we ended up with a flat tire and so it through me off. was a little upset that we had pd full price for the room and then the tub didnt work:( well it did, but the button was difficult and you had to wait til it popped up in order to turn it on or off once you had pushed it! lol:) however our stay couldn't have been better when leaving we were late and they did not fuss at all in fact front desk called her mechanic to see about fixing my van cause she knew him. She was so helpful:) everyone there was really nice, but the man doing breakfast was kinda rude:( when we are in oshkosh we will only stay here, wish it was closer to us:)

Room Tip: Awesome place to stay with kids so warm and cozy. Very convient pool, and hot tub are close for watc...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki K, General Manager at Hawthorn Suites by Wyndham Oshkosh, responded to this review, January 15, 2013
Tracy L (Escanaba, Michigan)
We would like to thank you for taking the time to tell the "World" about your stay. It was our pleasure having you with us, and look forward to your soon return. Thank you for letting us know about the issue with your whirlpool, so we can get that fixed for the next person and ready for your next stay.

Thank you for the title "Best Hotel" You are so kind.

Hope your car is running well and the New Year is filled with blessing for you and your family!

See you soon!

Vicki Koch and the grateful staff at the Hawthorn Suites of Oshkosh!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2013

We had a great time during our stay, as usual. This was not our first time spending a couple nights and certainly won't be our last. Always enjoy the hot tub and pool area. Beds are very comfy and rooms are always nice. The staff was great, willing to assist in whatever way possible. We especially appreciated Austin at the front desk, very polite and professional!! Thank you for another great time Hawthorn Team!!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki K, General Manager at Hawthorn Suites by Wyndham Oshkosh, responded to this review, January 4, 2013
Good Day!
We want to Thank you for the awesome comment and we have called Austin's attention to your kind words. We are so happy to see that the Hawthorn Suites By Wyndham Oshkosh has become your home away from home. It is always a pleasure to see our return guests!

Thank you again for the 5* Stars!!!

We'll see you soon!!

At your service,
Vicki Koch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BRUSSELS
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 1, 2013

Rooms are very nice, roomy and clean. The complimentary breakfast was fantastic. The staff was very helpfull and accomodating for a large group. The gathering spaces were perfect for enjoying pizza and socializing.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki K, General Manager at Hawthorn Suites by Wyndham Oshkosh, responded to this review, January 4, 2013
Hello JE
It was great having your group here, such well behaved young people! You should be very proud of them. Thank you for your kind words about our hotel and the Breakfast! We hope to see your team again soon. We are grateful you took the time to let us know how your stay went and that you shared it with the world!

We'll see you soon!!!

At your service,
Vicki Koch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, MN
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 8, 2012

I stayed in this hotel for three nights. The front desk staff was very friendly and helpful. I arrived on a Sunday night and the hotel restaurant was closed, but the front desk provide menus for restaurants that delivered. We had some excellent Italian that was delivered relatively quickly.
My room was clean and comfortable. There were plenty of choices for breakfast, although the gentleman putting out the food didn't appear to be enjoying his job. We ate at the hotel restaurant twice in the evening and the food and service was very good. The hotel arranged a shuttle to the Appleton airport which is about 20 miles away.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki K, General Manager at Hawthorn Suites by Wyndham Oshkosh, responded to this review, December 16, 2012
Dear John550,
Thank you for taking the time out of your schedule to visit us on TripAdvisor and share about your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We're glad to hear you got to experience The Vintage, we are so pleased to have won the Wisconsin's Fine Dining Award. We are glad you enjoyed the Breakfast Buffet and that we were able to be of service in getting you to the Appleton Airport (ATW)

Again, thank you for completing the survey for your visit with us on TripAdvisor and if I can be of assistance to you, don't hesitate to contact me directly at (920) 303-1133.

We look forward to seeing you again soon!

Sincerely,
Vicki Koch
General Manager
Hawthorn Suites by Wyndham
Oshkosh, WI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Oshkosh

Address: 3105 South Washburn Street, Oshkosh, WI 54904
Phone Number:
Location: United States > Wisconsin > Oshkosh
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Oshkosh
#5 Romantic Hotel in Oshkosh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Oshkosh 3*
Number of rooms: 77
Official Description (provided by the hotel):
You Can Travel Around The World, But You’ll Always Be Home At Hawthorn. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Oshkosh Hotel Oshkosh
Hawthorn Suites Oshkosh
Hawthorn Hotel Oshkosh

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