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“Another Amazing visit!!!” 5 of 5 stars
Review of Fairfield Inn & Suites Oshkosh

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Fairfield Inn & Suites Oshkosh
2.5 of 5 Hotel   |   1800 South Koeller Road, Oshkosh, WI 54902   |  
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Ranked #3 of 12 Hotels in Oshkosh
Oldsmar, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Another Amazing visit!!!”
5 of 5 stars Reviewed July 29, 2013

We love this hotel, the Oshkosh Marriott brings back to life the meaning of customer service! Judy welcomed us by name, brought extra blankets and when we returned from dinner, fresh hot cookies in our room. Where can you go and get that special and personal treatment? I am a platinum guest and no other Marriott property compares to the home town feel in Oshkosh! You could write a training video on her attitude and caring nature. This person deserves a huge amount of recognition! If you don't stay here, you will miss out on the clean and fresh accommodations!

Room Tip: Clean rooms and special customer service!
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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74 reviews from our community

Traveler rating
    44
    18
    5
    5
    2
See reviews for
23
15
4
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 24, 2013

This hotel is right off the highway. As a Marriott Platinum Rewards member, I was hoping to get a room in a decent location. Instead, I was given one of the rooms closest to the highway. The noise is extremely loud, and it was hard to sleep.
Also, I had a bad experience when calling the hotel ahead of my visit. I had a few questions, and the employee who answered was not very friendly. My questions were not answered.
The rooms are nice, and seem newly redone. The fitness room, although small, has nice equipment.

Room Tip: Pick a room away from the highway, facing the parking lot!
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  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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TMIHospitality, Manager at Fairfield Inn & Suites Oshkosh, responded to this review, August 5, 2013
Thank you for your review. I appreciate your high rating on the cleanliness, however, I also apologize for your unfavorable experience at our hotel. I would like to discuss the issues you stated personally. Please call me at 920-233-8504 at your earliest convenience. I look forward to speaking to you and finding a resolution.

Thank you,
Patti Anderson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
2 reviews
5 of 5 stars Reviewed July 17, 2013

Hotel was very clean and in good shape. The staff--from the front desk to the cleaning staff--were very friendly and helpful. And it was refreshing that they all spoke and understood English so we didn't have to struggle to communicate with them. I have stayed here before and will definitely use them again in the future. They also offered a nice breakfast.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beloit, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2013

I stayed her in June 2013 and I was very impressed with how helpful and polite the staff was. From loaning us an umbrella during a storm to attempting to adjust our rate and offer the AAA rate, they went above and beyond what you would expect. Even the housekeeping staff was extremely helpful, friendly and polite. Rooms were very clean. I would highly recommend this hotel.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midwest, U.S.A.
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 25, 2013

Traveling with a dog and without an itinerary isn't recommended, and we arrived in Oshkosh in the late afternoon and started our somewhat random lodging search with a call to Fairfield Inn and Suites. The woman who answered the phone seemed almost too delighted to accommodate us, and when we noticed only two other cars in the parking lot we had an idea of the reason for her exuberance, although she was a genuinely engaging person.

Our expectations were not high for a motel room next to a busy highway in a mile-long commercial strip of fast food and chain stores, but our room obviously had been recently decorated, and tastefully so, with a bold color scheme and contemporary, functional furnishings. The bed and linens were upscale, the bathroom large and bright. Although our room was not far from the pool, noise from the families using it was never a problem as it occasionally was from the nearby ice machine. The continental breakfast had a large selection with many healthful choices.

As a bonus, this facility is literally pet friendly. The front desk clerk was a dog owner and lover, and the housekeeper asked to meet our dog and made a fuss over her.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oregon, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 14, 2013

I was apprehensive about staying at this hotel because of its location on a frontage road parallel to Hi. 41, a very busy and noisy highway. And so I contacted the hotel and asked for a VERY QUIET location. The blocked a room on the top floor (another of my requests) and, indeed, it was quiet. Very little noise from the road, a little from people parking their cars, very little from doors in the hallway closing. The staff was very welcoming and well organized. I appreciated the cookie treats in the afternoon and also that there was coffee available during the day as well as fresh fruit (bananas and apples). The breakfast had many choices (hot dishes of scrambled eggs and turkey canadian bacon, items to toast such as bagels, fruits, juices). The staff kept the food containers filled and walked around to check on us, even picking up empty glasses and used plates. A very well run and welcoming hotel.

Room Tip: Ask the staff for a quiet location.
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  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeKalb, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 14, 2013

This hotel has been newly renovated and creates a warm, modern atmosphere. The rooms are comfortable and well thought out. The staff is friendly and are willing to service your needs. Have stayed there several times and am always happy I did!

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Oshkosh

Address: 1800 South Koeller Road, Oshkosh, WI 54902
Location: United States > Wisconsin > Oshkosh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Oshkosh
#5 Business Hotel in Oshkosh
#7 Romantic Hotel in Oshkosh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Oshkosh 2.5*
Number of rooms: 54
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Also Known As:
Fairfield Inn Oshkosh
Fairfield Oshkosh
Oshkosh Fairfield Inn

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