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“Attendants were not knowledgeable with reward programs” 3 of 5 stars
Review of BEST WESTERN PREMIER Waterfront Hotel & Convention Center

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BEST WESTERN PREMIER Waterfront Hotel & Convention Center
3.0 of 5 Hotel   |   1 N. Main Street, Oshkosh, WI 54901 (Formerly Oshkosh Premier Waterfront Hotel)   |  
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Ranked #1 of 12 hotels in Oshkosh
Oshkosh, United States
1 review
1 helpful vote 1 helpful vote
“Attendants were not knowledgeable with reward programs”
3 of 5 stars Reviewed October 3, 2013

Ensure you have people working that are knowledgeable of all the reward programs and discounts. I was very upset that I was not able to receive a 20% discount for the reward programs I'm apart of nor were unaware how to enter them into the system. They advised they were new and weren't sure how to do it, why wasn't someone there that did? I had a late check-in and went to the lounge and basically kicked out because we were the only ones in there???! What kind of service is that?

  • Stayed October 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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214 people have reviewed this hotel

Traveler rating
    169
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    9
    4
    0
See reviews for
48
40
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
oak lawn,IL, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 2, 2013

Stayed at this hotel Oct 2013, One of the nicest hotels you will stay at. It is an excellent value. The restraurant is outstanding and the room was very clean and quiet. The breakfast in the morning was excellent also

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2013

We had a wedding at the convention center, stayed here Saturday night. Everything was great. They had a wonderful breakfast at the bar/lounge on the main floor. Kids went swimming in pool in the morning. We had great view of the river. And while I personally didn't get down to the bar, I heard they were slinging a mean old fashion at a very fair price.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2013

This hotel went through a major rennovation in the past year and WOW it sure was. Very impressed, the staff was very friendly, the included breakfast was very good and the rooms are absolutely beautiful!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2013

Great place to stay.....rooms very nice and right on the lake. Nice, large deck area to sit outside the reastarant to eat or just relax and enjoy the lake. Nice bar area located on the deck. Food was very good.....breakfast was amazing!! Staff were great as well.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 19, 2013

I researched the hotel prior to my stay and all the reviews I read gave steller opinions of the hotel and its accomodations. It was great to know they were true and factual. This hotel is really one of the better hotels I have stayed at during my business travels. And in my business I am required to travel over 99% of the time each year. Keep up the great work and I hope if I should ever have to return my experience will be the exact same!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Round Rock, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2013

The Best Western in Oshkosh WI is one of the nicest hotels I have stayed at in many years. The recent remodel was completed to make the hotel both modern and classic. I was very impressed and plan to return very soon.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PREMIER Waterfront Hotel & Convention Center

Address: 1 N. Main Street, Oshkosh, WI 54901 (Formerly Oshkosh Premier Waterfront Hotel)
Phone Number:
Location: United States > Wisconsin > Oshkosh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Oshkosh
#1 Family Hotel in Oshkosh
#1 Business Hotel in Oshkosh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PREMIER Waterfront Hotel & Convention Center 3*
Official Description (provided by the hotel):
Nestled on the banks of the Fox River in downtown Oshkosh, lies the beautiful BEST WESTERN PREMIER Waterfront Hotel & Convention Center. Spring of 2013, the $13 million renovation project will be completely finished with renovating and reinventing the inside of the hotel. The BEST WESTERN PREMIER Waterfront Hotel & Convention Center features eight floors with 176 guest accommodations, most of which have scenic views of the Fox River and/or Lake Winnebago, over 5,500 square feet of function space, pool, whirlpool, fitness center, game room, guest laundry and a full breakfast option with each guest room. The hotel is connected to the Oshkosh Convention Center which has an additional 18,000 square feet of flexible function space and stunning riverside views. ... more   less 
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Also Known As:
City Hotel Oshkosh
Park Plaza Oshkosh
Oshkosh Park Plaza

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