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“Friendly and Clean” 5 of 5 stars
Review of Holiday Inn Express Onalaska (La Crosse Area)

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Holiday Inn Express Onalaska (La Crosse Area)
2.5 of 5 Hotel   |   9409 Highway 16, Onalaska, WI 54650   |  
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Ranked #3 of 6 Hotels in Onalaska
Yardley, Pennsylvania
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Friendly and Clean”
5 of 5 stars Reviewed July 17, 2014

Stopped for just 1 night. The young lady at reception was quick to greet us and get us settled into our room. On her recommendation we visited a pub downtown which was great. We had a quiet room and great nights sleep. Would stay here again if I'm in the area.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review, July 22, 2014
Thank you for taking the time to write a review! We are pleased to hear that the front desk representative was able to recommend one of the many great restaurants located in downtown La Crosse. We look forward to hosting you again!
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99 reviews from our community

Traveler rating
    31
    29
    27
    10
    2
See reviews for
39
19
6
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed July 1, 2014

We had reserved a room for 6/28/14 and when we went to check in they stated we did not have a reservation for that night. I had to print out my confirmation to prove I did. I did not like being told it was my error when I knew I had the email confirmation. After some research it was determined that one of their staff had gone in and changed our reservation to 6/23/14 and put it under another guest name. Long story short we had no room. There were no rooms in town except one. Holiday Inn did pay for the room but it is not in an area I would have ever booked. If it had not recently been remodeled we would have had to drive to another town and hope we could find a room there. We were very disappointed.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review, July 10, 2014
Thank you for taking the time to comment about your experience; we appreciate hearing feedback. I'm sorry to hear that a room wasn't available for you. We try as hard as we can to prevent them, but technical glitches sometimes do occur. In this case, I'm glad to hear my colleagues provided you a room at a neighboring hotel at no cost to you. It was the least we could do even though we would have rather you stayed with us. Please consider us next time you are in the area and again, thank you for your comments.
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Appleton, Wisconsin, United States
Senior Contributor
34 reviews 34 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 29, 2014

My nephew and I stayed in the hotel for a weekend in mid June and very much enjoyed our stay. We were in town for the many miles of biking trails and State Parks in the area. Very helpful and friendly staff and very comfortable rooms made our stay very worthwhile. They even let us keep our expensive bicycles in our room. If we go back for more biking, and we definitely will, we will again stay here for sure. We had a nice double room with a small living room for an affordable price of approximately $140 a night. Not bad for two guys who work all the time and want to enjoy themselves on the weekends.

Stayed June 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review, July 22, 2014
Thank you for the review! We are pleased you enjoyed your stay with us and that you were able to take full advantage of our location. We look forward to hosting you in the near future!
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Philadelphia, Pennsylvania, United States
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 24, 2014

A nice quiet room, a friendly and very helpful staff made it for a restful night. Everything you want to eat or places to shop are close at hand with a very knowledgeable staff. They picked out a superb local restaurant for dinner. Easy on and off I-90. Worth the stay if you are close to La Crosse, WI

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review, July 22, 2014
Thank you for taking the time to write a detailed review. We appreciate your kind words in regards to our staff, our location, and our rooms! Please come stay with us again when you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gillette, Wyoming
Top Contributor
68 reviews 68 reviews
11 hotel reviews
Reviews in 31 cities Reviews in 31 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 30, 2014

Very accommodating short stay as we travel east to home. Quiet. Off the main street.

Very cool pancake maker designed like a copy machine... the kids would love it! Nice breakfast choices for the rest of the family. Clean, well kept food area. I'd still want to have more nutritional choices i.e. less sugar, fats, sodium. Thats me though and everyone else seems to enjoy the food…

I'd stay there again. I especially like that they offer two types of pillows soft and firm!!! Thats a first!

Room Tip: Always ask for one not near the elevator or stairwells and on the side away form the highway
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review, June 3, 2014
Thank you for writing such a kind review! We are pleased to hear that you enjoyed your stay with us and look forward to hosting you again when you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fall Creek, Wisconsin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 14, 2014

This hotel has made a lot of very nice modifications for the last two years. The only downside is still the pool and hot tub area. Not that that is not functional just not updated. The exercise room has been updated and is now fairly adequate. Decent place to stay in the outskirts of La Crosse Wisconsin.

Stayed April 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review, June 3, 2014
Thank you for writing a review! We are happy to hear that you are pleased with our updates and thank you for the recommendations in regards to the pool area. Please come stay with us again when you are in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Appleton, WI
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 6, 2014

My family and I stayed here in March while attending the state basketball tournament in La Crosse. We very much enjoyed our stay. The service was great - - especially from the ladies at the front desk. After having just stayed at a hotel in Milwaukee where the rooms were cramped, with no pool, no Wi-Fi except in lobby, no continental breakfast, etc., it was great to stay at the Holiday Inn Express where we had space in the room (w/pull out couch), pool area, free Wi-Fi, continental breakfast, and everything we are used to having at a hotel! The location was perfect - - in the midst of many places to eat and shop. My daughter and I walked across the parking lot and had a great meal at the Olive Garden, while my husband and other two teenagers walked across the street to a different restaurant. The location was also close enough to all of the gyms we needed to go to for the basketball games. Several other "teams" stayed here as well & it was obvious that everyone was having a great time. Breakfast was the typical continental breakfast; my son very much missed having a waffle maker. Thanks for your wonderful service and a fun-filled weekend! I wouldn't hesitate to stay here again.

Room Tip: We had two beds with a sofa sleeper and we easily slept our family of 5.
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShawnMcAlister, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this review, April 10, 2014
Wow, thank you for such a wonderful review of our property! We are pleased you enjoyed your stay with us and appreciate your positive comments. Please come stay with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Onalaska (La Crosse Area)

Address: 9409 Highway 16, Onalaska, WI 54650
Phone Number:
Location: United States > Wisconsin > Onalaska
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Onalaska
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Onalaska (La Crosse Area) 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Stay Smart at the Holiday Inn Express Hotel in the Greater LaCrosse Area. Whether corporate or leisure travel brings you to our premiere location, our friendly and professional associates are sure to make you feel appreciated and welcome. The hotel is located just minutes from the Mississippi River, historic downtown LaCrosse and UW LaCrosse. Begin your day with our Express Start Breakfast Bar featuring our signature hot cinnamon rolls, and hot breakfast items such as scrambled eggs, sausage, bacon and biscuits with gravy. All of this plus fresh brewed Smart Roast coffee, juice, cold cereal, yogurt and bagels .Our newly renovated hotel features spacious, contemporary guest rooms with complimentary high speed wireless Internet access and local phone calls. Work out in our fitness center or relax in our heated indoor swimming pool and whirlpool. The Holiday Inn Express Hotel, Onalaska is located across the street (walking distance) from TGI Fridays, all guests receive a 15% discount with room key. For those who prefer to relax and dine in, Room Service is available from TGI Friday's Nightly 5pm-10pm On site meeting accommodations for up to 40 people. Stay 'smart' when you stay at the Holiday Inn Express Hotel. Pet Friendly Hotel! ... more   less 
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Also Known As:
Holiday Inn Express Onalaska (La Crosse Area) Hotel Onalaska
Holiday Inn Onalaska
Onalaska Holiday Inn

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